General Manager

Chipotle • Akron, OH

1d

About The Position

Chipotle’s General Managers lead restaurant teams and oversee the day-to-day business. They hire and develop employees, build a strong culture, deliver excellent hospitality, and manage restaurant operations and financial performance. The role offers opportunities to develop leadership and operations skills while supporting Chipotle’s mission to make better food accessible to everyone.

The position works in a fast-paced kitchen environment and involves interacting with customers. It requires standing and walking around the restaurant for up to 10 hours a day, lifting up to 50 pounds (25 kilograms), working around varied temperatures, and tasting and preparing food. Strong communication with team members and customers is also required. The schedule includes lunch, dinner, and weekend shifts to provide leadership throughout all hours of operation.

Requirements

• Previous restaurant management experience, including scheduling, P&L management, food safety, sales forecasting, and recruiting.
• Passion for hospitality and a guest-focused approach.
• Friendly and enthusiastic attitude.
• Genuine enthusiasm for developing people and leading others.
• Ability to stand and walk around the restaurant for 10 hours a day.
• Ability to lift 50 pounds (25 kilograms) and perform other physical activities needed for the job.
• Ability to work in varied temperatures, taste and prepare food, and communicate effectively with team members and customers.

Responsibilities

• Uphold high standards of hospitality and provide a positive guest experience.
• Ensure speed of service and order accuracy.
• Manage the full employee lifecycle, including recruitment, hiring, people processes, and performance management.
• Train and develop crew members, shift leaders, and Apprentices using Chipotle’s training tools and resources.
• Direct team members in preparing accurate, on-time digital orders.
• Manage day-to-day restaurant operations, including scheduling, P&L, sales forecasting, recruiting, and interviewing.
• Keep the dining room clean and the restaurant guest-ready.
• Uphold food safety, operational, and compliance standards.
• Manage the restaurant’s overall financial performance and achieve its annual sales and cash flow plan.
• Work lunch, dinner, and weekend shifts to provide leadership across all hours of operation.
• Use marketing and community engagement activities, such as fundraisers, to drive sales.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Retirement savings plan
• Quarterly bonus program
• People development bonuses
• Tuition assistance, subject to eligibility requirements
• Paid time off
• Holiday closures
• Career growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed