General Manager - Kingsland - 4509

Ruby Tuesday•Kingsland, GA
•$68,000 - $72,000•Onsite

About The Position

The General Manager is responsible for the day-to-day management of the restaurant. The role focuses on growing sales, achieving restaurant EBITDA, meeting budget, and creating a culture of accountability. The General Manager recruits, hires, trains, coaches, and leads Managers and Team Members, and is responsible for front-of-house and heart-of-house results, including Ecosure.

Requirements

  • Must be at least 21 years old.
  • High school diploma or high school equivalency required.
  • Valid driver’s license.
  • Commitment to excellence in friendly service.
  • Proven ability to grow sales.
  • Ability to inspire and motivate others.
  • Ability to analyze issues and solve problems.
  • Ability to set clear goals for oneself and the team.
  • Strong verbal and written communication skills.
  • Ability to foster collaboration and teamwork.
  • Regular attendance and ability to work up to 55 hours per week.
  • Ability to stand or walk for hours at a time; hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift, and carry items up to 50 pounds.
  • Ability to tolerate significant temperature changes and frequent immersion of hands in water and cleaning or sanitizing solutions.
  • Vision abilities including close, distance, color, peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

  • Bachelor’s degree preferred.
  • Two years of hands-on restaurant management experience preferred.
  • ServSafe certification preferred, or ability to obtain certification within 90 days of employment.

Responsibilities

  • Grow sales, achieve restaurant EBITDA, meet budget, and create a culture of accountability within the restaurant and local community.
  • Oversee front-of-house and heart-of-house results, including Ecosure.
  • Ensure the CHARM service model is fully integrated by the front-of-house team in every guest interaction.
  • Communicate company initiatives and tactics to drive sales and profitability.
  • Recruit, hire, train, develop, and communicate with Managers and Team Members through daily interactions and weekly meetings.
  • Conduct regular one-on-ones and follow up with Managers and Team Members; reinforce team members’ skills and managers’ leadership behaviors.
  • Identify and implement strategies to retain the best Team Members.
  • Control receiving and inventory levels and report concerns to the Area Coach.
  • Create and delegate daily goals and tasks, and follow up to ensure completion.
  • Monitor sales performance, ensure appropriate scheduling and staffing, and develop strategies to meet sales goals.
  • Follow company policies and procedures, state and federal wage and hour regulations, and restaurant filing responsibilities.
  • Control funds, bank deposits, and payroll.
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