General Manager- AMEX Centurion Lounge Las Vegas Airport

Compass Group•Paradise, NV

26d•$100,000 - $110,000•Onsite

About The Position

The General Manager leads the team delivering the AMEX Centurion Lounge hospitality experience at Las Vegas Airport. The role is responsible for exceptional guest service, premium food and beverage operations, team development, financial performance, regulatory compliance, and ongoing operational improvement. The General Manager works closely with culinary leadership and builds relationships with clients, guests, team members, and business partners.

Requirements

At least 5 years of leadership experience in upscale hotels, restaurants, resorts, lounges, or premium hospitality environments.
Proven ability to hire, develop, coach, and retain high-performing teams.
Strong financial acumen, including experience with budgets, P&L management, forecasting, and cost controls.
Excellent leadership, organizational, and communication skills.
Strong problem-solving and conflict-management abilities.
Ability to thrive in a fast-paced, high-volume, guest-focused environment.
Experience with scheduling, training, coaching, and performance management.
Knowledge of food purchasing, production, inventory control, and food and beverage cost management.
Knowledge of HACCP, food safety, sanitation, storage, and health regulations.
Exceptional professionalism, business etiquette, and client-relations skills.
Strong attention to detail and ability to manage competing priorities.

Nice To Haves

Forbes Five-Star service experience.
Manager ServSafe or equivalent certification.
Applicable responsible beverage service certification.

Responsibilities

Lead and inspire front-of-house and back-of-house teams to deliver exceptional hospitality.
Create a culture focused on service, teamwork, accountability, and continuous improvement.
Coach, mentor, train, and develop a high-performing team.
Oversee food and beverage operations, maintaining quality and cost controls.
Partner with culinary leadership on recipe, presentation, quality, and food safety standards.
Build relationships with clients, guests, team members, and key partners.
Manage P&L performance, budgets, forecasts, sales reporting, and cash-handling procedures.
Monitor purchasing, inventory, production, and food and beverage costs.
Ensure compliance with company policies, HACCP standards, and applicable health and safety regulations.
Identify ways to elevate service, improve operational performance, and enhance the guest experience.
Lead special projects and additional operational initiatives as needed.