General Manager (04069) - 1341 Blue Valley Dr

Domino's Franchise • Bangor, PA

1d

About The Position

The General Manager is responsible for everything that happens during a shift, including staffing, cost and inventory controls, cash control, food management, customer relations, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows all company policies and procedures, and expects the same standards from team members. The role includes working to a schedule and maintaining attendance, punctuality, a professional image, and customer service standards.

The position also performs general store-team duties as needed, such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Delivery duties may include delivering products by car, bringing orders to customers’ doors, and distributing flyers and door hangers.

Work involves standing and walking for much of the shift, with additional sitting for paperwork. Physical tasks can include lifting and carrying supplies weighing up to 50 pounds, pushing or pulling trays on dollies, climbing stairs or ladders, bending, crouching, squatting, and reaching. The environment may include temperatures from 36 degrees in the cooler to 90 degrees or higher in some areas, hot oven surfaces, food odors, cornmeal dust, sharp edges, moving mechanical parts, cramped spaces, and adverse weather during outside tasks and deliveries. Delivery work may require navigating multiple flights of stairs and driving in the designated area.

Requirements

• Ability to exercise judgment, perform basic math, and multitask.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers in person and by telephone.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make rapid, accurate movements with the eyes, hands, and fingers.
• Ability to enter orders using a computer keyboard or touch screen.
• Navigational skills to read a map and locate addresses within the designated delivery area.
• Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery locations, while carrying products.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Valid driver’s license with a safe driving record meeting company standards.
• Access to an insured vehicle that can be used for delivery.
• Ability to perform the stated physical duties, including standing, walking, lifting and carrying, pushing and pulling, climbing, bending, crouching, squatting, reaching, and driving.

Responsibilities

• Manage all activities during the shift.
• Control costs, inventory, and cash.
• Manage staffing, paperwork, food, and store cleanliness.
• Maintain customer relations and provide great customer service.
• Work to a schedule and maintain attendance and punctuality.
• Set an example by following all policies, procedures, and standards and expecting the same of the crew.
• Support marketing and store profitability.
• Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
• Deliver products by car to customers’ doors and distribute flyers and door hangers when required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed