Customer Service Rep (04069) - 1341 Blue Valley Dr

Domino's Franchise • Bangor, PA

1d • Onsite

About The Position

The Customer Service Rep works as part of a Domino’s Pizza store team, processing customer orders and helping prepare and serve pizzas. The role may be part-time or full-time and offers flexible schedules; on-the-job orientation and training are provided. Team members may have opportunities to advance into management or other roles.

The position involves operating store equipment, stocking and preparing ingredients, receiving telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. It requires customer and coworker communication, accurate order entry, basic arithmetic and making change, and the ability to work independently or with others while meeting quality standards.

The work is primarily performed standing in a store, with occasional paperwork at a desk or table. Team members may encounter variable weather during outdoor tasks, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. The role also involves frequent reaching and hand use, bending, lifting and carrying supplies, and occasional climbing, crouching, or squatting.

Requirements

• Must be at least 16 years of age.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers, in person and by telephone.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
• Ability to enter orders using a computer keyboard or touchscreen.
• Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to meet the physical demands of the role, including standing for most tasks; walking short distances; lifting deliveries weighing up to 50 pounds; and frequent reaching, bending, and hand use.
• Ability to work around varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and coworkers to process orders in person and over the phone.
• Unload and move ingredient and supply deliveries using a hand truck, and stock items on shelves.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed