General Manager(03174) 316 Havendale Boulevard

Domino's Franchise•Auburndale, FL

About The Position

The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost, cash, inventory, and food management; customer relations and service; cleanliness; marketing; profitability; and adherence to company policies and operating standards. The role requires setting an example for the crew, following all policies and procedures, and ensuring the team does the same. The position also involves working to a schedule and maintaining attendance and punctuality. On-the-job orientation and training are provided. The job description also outlines duties and conditions common to store team members, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Delivery duties may include transporting orders by car to customers and distributing flyers or door hangers. Work can involve exposure to hot and cold surfaces, food odors, cornmeal dust, cramped spaces, moving mechanical parts, and varying weather. Physical activities include standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing stairs, bending, crouching, reaching, and driving.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers, including by telephone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; may use a calculator.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record meeting company standards, for delivery duties.
  • Access to an insured vehicle that can be used for delivery, for delivery duties.
  • Ability to perform the described physical activities, including standing, walking, lifting and carrying, pushing or pulling, climbing, bending, crouching, reaching, and driving.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage staffing, paperwork, cost controls, cash control, inventory control, and food management.
  • Maintain customer relations and provide great customer service.
  • Set an example for the crew and ensure all company policies, procedures, and standards are followed.
  • Work to a schedule and maintain attendance and punctuality.
  • Maintain store cleanliness and a perfect image.
  • Contribute to marketing and store profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
  • When performing delivery duties, deliver products by car to customers and deliver flyers and door hangers.
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