General Manager(03879) - 4388 Northlake Blvd
About The Position
The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role requires setting an example, following all company policies and procedures, and expecting the same from the crew. Duties include staffing, paperwork, food management, scheduling, maintaining standards and store cleanliness, customer service, attendance and punctuality, marketing, and profitability. The posting also describes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The job description includes delivery duties and requirements for team members, including a valid driver’s license and access to an insured vehicle.
Requirements
- Judgment, math skills, and the ability to multitask.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination and the ability to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Navigational skills to read a map and locate addresses within the delivery area.
- Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying product.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- For delivery duties: valid driver’s license with a safe driving record meeting company standards and access to an insured vehicle that can be used for delivery.
- Ability to meet the physical demands described in the posting, including standing, walking, lifting and carrying items, pushing or pulling trays, climbing, bending, crouching, reaching, and driving.
Responsibilities
- Oversee everything that happens during the shift.
- Manage cost controls, inventory control, cash control, and customer relations.
- Set an example for the crew and follow all policies and procedures.
- Handle staffing and paperwork.
- Manage food and work to a schedule.
- Maintain the store’s image, standards, and cleanliness.
- Provide great customer service.
- Maintain attendance and punctuality.
- Support marketing and store profitability.
- Operate equipment, stock ingredients, prepare products, process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
