Domino's General Manager - Southaven, MS

Domino's Franchise•Southaven, MS

7d•Onsite

About The Position

The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows all policies and procedures, and expects the same standards from team members. The role also involves ensuring a perfect store image, strong customer service, attendance, and punctuality. Domino’s describes the position as a fun and challenging opportunity to learn and grow, with advancement opportunities across its stores and into corporate operations or franchise ownership. On-the-job orientation and training are provided. The posting also describes general store duties and conditions, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and facilities. Work may involve exposure to temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. The physical demands described include prolonged standing, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and continuous hand use. The posting includes delivery-specific requirements and duties, but does not explicitly state that driving or delivery is a core duty of the General Manager role.

Requirements

Ability to follow all policies and procedures and expect the same from the crew.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination and the ability to make precise movements quickly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous use of hands.

Responsibilities

Oversee everything that happens during the shift.
Manage cost controls, inventory control, and cash control.
Handle customer relations and provide great customer service.
Staff the store and complete paperwork.
Manage food and work to a schedule.
Maintain the store’s image and adhere to standards and policies.
Ensure attendance and punctuality.
Maintain store cleanliness.
Support marketing and profitability.
Set an example for the crew and expect team members to follow company policies and procedures.
Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.