General Manager

Avis Budget Group • Katy, TX

4d

About The Position

The General Manager oversees the overall performance and profitability of the used vehicle sales operation, leading the sales team to meet and exceed targets. The role includes forecasting sales, managing inventory, and ensuring the team is trained, motivated, and knowledgeable about the vehicles. The General Manager also handles hiring and performance management, resolves customer issues, and assists with deal closings as needed.

The General Manager monitors sales metrics, implements marketing and promotional strategies, finalizes sales and trade-in agreements, and collaborates with rental operations to support remarketing efforts while maintaining strong customer service and operational excellence.

Requirements

• High school diploma required.
• Minimum of 3 years of experience in a retail car sales management position.
• Valid driver’s license with a clean driving record.
• General business knowledge to operate and manage a corporate retail store.
• Strong customer service skills.
• Strong organizational and analytical skills to track operational measures and analyze and forecast performance.
• Strong communication and coaching skills, including the ability to interact with internal and external customers at all levels.
• Ability to manage and motivate staff in a team environment.
• Problem-solving and decision-making skills.
• Strong understanding of marketing programs, events, and promotions.
• Proficiency with computer applications, including social media and mobile applications.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Consistently and profitably meet used vehicle sales quotas through effective management and leadership of the sales team.
• Forecast sales and maintain appropriate inventory levels and vehicle mix.
• Motivate the sales team and establish sales quotas for representatives, providing continuous feedback to manage overall sales goals.
• Hire, train, and monitor team member performance.
• Resolve customer complaints and assist with sales closings when necessary.
• Train the sales team in sales methodologies that support established targets and develop team members as experts on inventory vehicles and their specifications and features.
• Continuously monitor and adjust inventory to optimize customer choice.
• Measure and report sales metrics and monitor actual performance against plan.
• Promote the dealership, its values, products, and services.
• Finalize purchase, trade-in, and sales agreements and contracts.
• Use e-commerce tools, including social media, listing services, and inventory systems.
• Execute advertising and promotional plans.
• Assist with remarketing initiatives and work closely with ABG Car Rental facilities.

Benefits

• Medical, dental, vision, life, and disability insurance.
• Optional benefits including group auto insurance, group home insurance, pet insurance, legal assistance, identity theft protection, flexible spending account, accident insurance, critical illness insurance, and additional life insurance coverages.
• 401(k) retirement plan with company-matched contributions.
• Full training to learn the business and enhance professional skills.
• Employee discounts, including discounted prices on the purchase of Avis/Budget cars.
• Employee Assistance Program services, including counseling, financial and legal consultation, and referrals for care services.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED