General Manager(02167) - 1101 Chestnut St

Domino's Franchise•Nelsonville, OH
•Onsite

About The Position

The General Manager is responsible for everything that happens during a scheduled shift and for all store operations. The role includes controlling costs, inventory, and cash; maintaining customer relations; setting a positive example; and managing a team of approximately 3 to 30 employees. The General Manager also performs the duties of Customer Service Representatives and Delivery Drivers, including taking and processing orders, preparing products, operating the register, collecting payments, delivering orders, and maintaining the cleanliness and professional appearance of the store. On-the-job orientation and training are provided. The position involves working in a restaurant environment with varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Work includes standing and walking for much of the shift, completing paperwork while seated, and lifting or carrying ingredients and supplies.

Requirements

  • At least 18 years old.
  • Experience leading a team.
  • Clean driving record and ability to pass a Motor Vehicle Record check.
  • Access to a reliable insured vehicle and a valid driver's license.
  • Ability to work when needed, including weekends and holidays.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise, rapid movements and ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to stand and walk for much of the work; walk short distances; and lift and carry deliveries and supplies, including cases weighing up to 50 pounds.
  • Ability to work around varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

  • Manage all store operations and activities during the scheduled shift.
  • Control costs, inventory, and cash, and maintain customer relations.
  • Manage and motivate approximately 3 to 30 employees during the shift.
  • Perform the duties of Customer Service Representatives and Delivery Drivers.
  • Greet customers and take orders by phone and in person.
  • Operate the cash register and collect customer payments.
  • Prepare products accurately and consistently while following portion sizes, recipes, and baking procedures.
  • Deliver products from the store to customers safely and courteously.
  • Maintain cleanliness throughout the restaurant, including equipment and the facility.
  • Maintain a professional appearance in compliance with Domino's Pizza Grooming Standards.
  • Operate store equipment, stock ingredients and supplies, receive and process telephone orders, take inventory, and complete associated paperwork.
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