General Manager(03132) - 35849 Hwy 27
About The Position
The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store standards and cleanliness, marketing, and profitability. The manager sets an example for the crew and is expected to follow all company policies and procedures and ensure the crew does the same. The position also includes general store team-member duties such as operating equipment, stocking ingredients, preparing products, handling telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Training and orientation are provided on the job. The role requires communicating with customers and coworkers, processing orders, using a computer keyboard or touch screen, and performing calculations and handling monetary change. The posting also describes delivery-related duties, including delivering product within a designated area and delivering flyers and door hangers. Delivery requires a valid driver's license with a safe driving record and access to an insured vehicle that can be used for deliveries. Work takes place in a restaurant and may involve a walk-in cooler, hot work areas, ovens, food odors, cornmeal dust, cramped quarters, sharp edges, moving mechanical parts, and changing or adverse weather during outside tasks and deliveries. The role involves standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and frequent reaching. Team members may also need to navigate stairs or ladders and carry food and beverages during deliveries.
Requirements
- Ability to exercise judgment, perform math, and multitask.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers, in person and by telephone.
- Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination to make precise, rapid movements with speed and accuracy.
- Ability to enter orders using a computer keyboard or touch screen.
- Navigational skills to read a map and locate addresses within the designated delivery area.
- Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Valid driver's license with a safe driving record meeting company standards.
- Access to an insured vehicle that can be used for delivery.
- Ability to perform the listed physical tasks, including lifting deliveries weighing up to 50 pounds and navigating stairs or other delivery sites.
Responsibilities
- Oversee everything that happens during the shift.
- Manage cost controls, inventory control, cash control, customer relations, staffing, paperwork, food management, and work schedules.
- Set an example for the crew and ensure company policies, procedures, and standards are followed.
- Maintain a perfect store image, store cleanliness, great customer service, attendance, and punctuality.
- Contribute to marketing and store profitability.
- Operate store equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
- Deliver product by car to customers within the designated delivery area, and deliver flyers and door hangers.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
