The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost and inventory controls, cash control, food management, customer relations, store cleanliness, marketing, and profitability. The General Manager sets an example for the crew, follows all policies and procedures, and expects the same from team members. The position may be offered without prior pizza experience, although such experience is preferred. Candidates must complete evaluations through Manager in Training before managing a store location. On-the-job orientation and training are provided. General Managers and other store team members operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete paperwork, and clean equipment and the facility. The role requires customer and coworker communication, accurate basic arithmetic and monetary change-making, order entry by computer keyboard or touchscreen, and willingness to perform any job that needs to be done. The work may involve standing for most tasks, walking, lifting and carrying supplies, pushing or pulling trays, occasional stair or ladder use, bending, crouching, reaching, and continuous hand use. Work conditions include exposure to hot and cold areas, food odors, cornmeal dust, hot surfaces, sharp edges, moving mechanical parts, cramped spaces, and sometimes adverse weather during outside tasks or deliveries. The position starts at minimum wage. Raises are provided after training evaluations completed by the team member and training manager. In Northern Oregon, the stated wage range is $16.80–$20.36. Monthly bonuses may be offered when criteria and responsibilities are met, but are not guaranteed. Newly hired General Managers qualify for medical, dental, and vision insurance upon hire, with benefits available for use after 60 days of employment. Sick pay follows Oregon state requirements. Advancement opportunities may include franchise ownership or Manager Corporate Operations.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed