Pharmacy Manager, Store 16155

CVS Health•Albany, OR

4d•$65 - $85

About The Position

CVS Health Pharmacy Managers lead and develop pharmacy teams to provide exceptional patient care, promote best practices, lead through change, and address performance opportunities. They role-model compassionate care and excellence, support new program awareness and colleague onboarding, and consistently follow pharmacy workflow and legal and regulatory requirements while working the bench. The Pharmacy Manager directly manages pharmacy operations and team performance, including safe and accurate prescription fulfillment, patient counseling and immunizations, inventory management, training and onboarding, compliance, scheduling, performance reviews, and operational action planning. The role partners with the Store Manager to maintain a pipeline of cross-trained colleagues and fosters a safe, inclusive, and engaging team environment. Managers maintain clinical and technical skills and support pharmacist-delivered clinical services where permissible. The position requires regular and predictable attendance, including nights and weekends, and completion of required training within designated timeframes. It involves patient-facing communication, focused and precise work, problem resolution, leadership, and physical tasks such as standing for extended periods, reaching, bending, repetitive finger movements, and occasionally lifting up to 20 pounds. The role is full-time, with 32 anticipated weekly hours. The stated typical pay range is $65.00–$85.00 per hour, with eligibility for a CVS Health bonus, commission, or short-term incentive program. The position is eligible for benefits including medical, dental, vision, paid time off, retirement savings options, and wellness programs, subject to eligibility.

Requirements

Active pharmacist license in the state where the store is located.
Active National Provider Identifier (NPI).
Must not be on the DEA Excluded Parties list.
1–2 years of experience as a Pharmacist.
Ability to complete required training within the designated timeframe.
Ability to concentrate, shift between tasks, and confirm prescription information and label accuracy.
Customer service skills, including helping people in a friendly manner and responding appropriately to patients’ reactions.
Verbal and written communication skills, including active listening and accurate communication of detailed information.
Mathematical reasoning skills to calculate quantities and days’ supply for prescriptions.
Problem-resolution skills to assess challenging interactions and select an appropriate course of action.
Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach and stretch; perform repetitive finger movements; control precision; stoop and bend; and perform work requiring close visual acuity.
Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
Leadership skills, including delegation, team motivation, coaching, feedback, accountability, and adaptability.
Regular and predictable attendance, including nights and weekends.

Nice To Haves

Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program.
3–5 years of related work experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

Manage and develop the pharmacy team, serving as a role model and promoting best practices, patient care, and high performance.
Provide and oversee safe and appropriate dispensing, patient counseling, and immunizing practices.
Oversee pharmacy staff during bench shifts, coach team members, follow up consistently, and strengthen pharmacy performance measures.
Direct the pharmacy team in following workflow procedures and safety guardrails to support safe, accurate prescription fulfillment.
Promote positive patient experiences through empathy, collaboration with patients’ healthcare teams, and proactive resolution of insurance or medication issues.
Offer and deliver immunizations and support Pharmacy Technicians in learning to immunize.
Manage pharmacy inventory according to best practices, with particular attention to cold chain products.
Conduct onboarding and training for new Technicians and Pharmacists for the store and district, and track completion of required training and licensure.
Ensure compliance with state Board of Pharmacy regulations and escalate issues or concerns to the Rx DL when needed.
Partner with the Store Manager to maintain a pipeline of cross-trained colleagues and track their required training for licensure.
Oversee Staff Pharmacists and District Support Pharmacists where applicable; manage performance through observation, feedback, and validation, deliver annual performance reviews, and address gaps.
Remain flexible to scheduling and business needs; write or delegate and oversee the pharmacy schedule.
Review business reports and develop action plans to address operational, workflow, service, patient care, and compliance gaps.
Build a safe, empowering, inclusive team culture, invite feedback, and take appropriate action.
Maintain clinical and technical skills, complete required training and CMEs, and seek opportunities to expand knowledge.
Support access to care and patient outcomes through pharmacist-delivered clinical services, such as testing and prescribing where permissible, and encourage holistic care by the pharmacy team.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS Health policies, including requirements for controlled substances, patient privacy and security, and workplace safety.
Attend work regularly and predictably, including nights and weekends, and complete required training within designated timeframes.
Lead by example, delegate tasks, empower and motivate team members, foster collaboration, and address challenges through problem-solving and adaptability.
Coach, encourage, provide feedback to, discipline, or terminate pharmacy team members as appropriate.
Perform additional tasks as directed by a Supervisor or Manager.