General Manager - Statesboro - 3191
About The Position
The General Manager is responsible for the day-to-day management of the restaurant, including growing sales, achieving restaurant EBITDA, meeting budget, and creating a culture of accountability. The role leads recruiting, hiring, training, coaching, and development of Managers and Team Members, and oversees front-of-house and heart-of-house results, including Ecosure. The General Manager ensures the CHARM service model is integrated into guest service, communicates company initiatives, and manages staffing, inventory, funds, deposits, payroll, and compliance with company policies and applicable wage and hour regulations.
Requirements
- Must be at least 21 years old.
- High school diploma or high school equivalency required.
- Valid driver's license.
- Commitment to excellence in friendly service.
- Proven ability to grow sales.
- Ability to inspire and motivate others.
- Ability to analyze issues and solve problems.
- Ability to set clear goals for oneself and the team.
- Strong verbal and written communication skills.
- Ability to foster collaboration and teamwork.
- Ability to work up to 55 hours per week and meet the stated physical requirements.
Nice To Haves
- Bachelor's degree preferred.
- Two years of hands-on restaurant management experience preferred.
- ServSafe certification preferred, or ability to obtain certification within 90 days of employment.
Responsibilities
- Grow sales, achieve restaurant EBITDA, meet budget, and foster a culture of accountability.
- Manage front-of-house and heart-of-house results, including Ecosure.
- Ensure the CHARM service model is integrated into guest interactions.
- Communicate company initiatives and tactics to drive sales and profitability.
- Recruit, hire, train, develop, and communicate with Managers and Team Members through daily interactions and weekly meetings.
- Conduct regular one-on-ones and follow up with Managers and Team Members; reinforce team skills and leadership behaviors.
- Identify and implement strategies to retain the best Team Members.
- Control receiving and inventory levels and report concerns to the Area Coach.
- Create and delegate daily goals and tasks and ensure completion through follow-up.
- Monitor sales performance, ensure appropriate scheduling and staffing, and develop strategies to meet sales goals.
- Follow company policies and procedures, state and federal wage and hour regulations, and restaurant filing responsibilities.
- Control funds, bank deposits, and payroll.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
