General Manager(02097) - 409 W Gorham St
About The Position
The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store standards, cleanliness, marketing, and profitability. The manager is expected to set an example, follow all policies and procedures, and ensure the crew does the same. The role also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, handling telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Orientation and training are provided on the job. The position may include delivering products by car to customers, delivering flyers and door hangers, and navigating the designated delivery area. Delivery work involves carrying pizzas and beverages, walking between the store, vehicle, and customer locations, and potentially climbing five or more flights of stairs. The work environment includes exposure to varying weather, store temperatures ranging from 36 degrees in the cooler to 90 degrees or higher in some areas, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
Requirements
- Must be 18 years of age or older.
- Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
- Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination to make precise, rapid movements and ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- For delivery duties: valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle usable for delivery.
- For delivery duties: navigational skills to read maps and locate addresses, and ability to navigate adverse terrain, including multi-story buildings and private homes.
- Ability to perform the listed physical activities, including standing, walking, sitting, lifting, carrying, pushing, climbing, stooping or bending, crouching or squatting, and reaching.
Responsibilities
- Oversee everything that happens during the shift, including cost, inventory, and cash controls and customer relations.
- Set an example and follow all policies and procedures, ensuring crew members do the same.
- Manage staffing, paperwork, food, schedules, store standards, cleanliness, marketing, and profitability.
- Provide great customer service and maintain attendance and punctuality.
- Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete paperwork; and clean equipment and the facility.
- Deliver products by car to customers and deliver flyers and door hangers, when assigned.
- Navigate the delivery area and carry products between the store, vehicle, and customer locations.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
