General Manager(03242) - 605 W Madison St

Domino's Franchise•Starke, FL

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store standards and cleanliness; marketing; and profitability. The manager sets an example for the crew and is expected to follow all policies and procedures and ensure the team does the same. The role also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The work involves communication with customers and coworkers in person and over the phone, order entry by computer keyboard or touch screen, and may involve navigating a designated delivery area and delivering products. Team members may work in varying temperatures, around hot surfaces and tools, food odors, cornmeal dust, sharp edges, and moving mechanical parts. The position includes physical activities such as standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing stairs, bending, crouching, and reaching.

Requirements

  • Judgment, math skills, and the ability to multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise, rapid movements with speed and accuracy.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to perform the physical requirements described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and driving.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and ensure policies, procedures, and standards are followed.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store's image, cleanliness, and customer service standards.
  • Support marketing and profitability.
  • Operate equipment, stock ingredients, prepare products, and receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
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