The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store standards and cleanliness; marketing; and profitability. The manager sets an example for the crew and is expected to follow all policies and procedures and ensure the team does the same. The role also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The work involves communication with customers and coworkers in person and over the phone, order entry by computer keyboard or touch screen, and may involve navigating a designated delivery area and delivering products. Team members may work in varying temperatures, around hot surfaces and tools, food odors, cornmeal dust, sharp edges, and moving mechanical parts. The position includes physical activities such as standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing stairs, bending, crouching, and reaching.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed