Assistant Manager (03242) - 605 W Madison St

Domino's Franchise•Starke, FL

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, food management, staffing, paperwork, customer relations, store cleanliness, marketing, and profitability. The role requires setting a positive example, following all policies and procedures, maintaining standards, and ensuring strong customer service, attendance, and punctuality. The position also includes general store team member duties such as operating equipment, stocking ingredients and supplies, preparing products, taking and processing telephone orders, completing inventory paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. Delivery tasks may include delivering products by car to customers and distributing flyers or door hangers. Work involves standing and walking for much of the shift, handling ingredients and supplies, and working around hot equipment, sharp edges, moving parts, varying temperatures, food odors, cornmeal dust, and sometimes adverse weather. Physical tasks may include lifting, carrying, pushing, pulling, reaching, bending, crouching, climbing stairs or ladders, and driving. Delivery personnel may need to navigate multi-story buildings and carry products up several flights of stairs.

Requirements

  • Judgment, math skills, and the ability to multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Ability to comprehend and give correct written instructions.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to communicate with customers and co-workers in person and by phone.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, pulling, reaching, bending, crouching, climbing, and driving.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.

Responsibilities

  • Oversee all activities and operations during the assigned shift.
  • Manage staffing, paperwork, cost controls, cash controls, inventory, and food management.
  • Maintain customer relations and provide great customer service.
  • Set an example for the crew and ensure policies, procedures, and standards are followed.
  • Work to a schedule and maintain attendance and punctuality.
  • Maintain store cleanliness, image, and adherence to standards.
  • Contribute to marketing and store profitability.
  • Operate store equipment, stock ingredients and supplies, and prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers, as required.
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