General Manager(04450) - 104 64th St.

Domino's Franchise•Ocean City, MD

About The Position

The General Manager is responsible for the success of the store and its Team Members. This is a store operations leadership role focused on sales, profitability, customer service, operational excellence, and maintaining Domino’s brand standards. The General Manager leads, trains, and develops Team Members and management staff; oversees hiring, scheduling, inventory, cash handling, and reporting; and builds relationships with customers and the community. The role also serves as a store mentor and operations expert across store-level positions and assists with marketing efforts. The posting describes opportunities for career progression and provides training and support. General Managers may advance within the company, and the posting notes that some Domino’s General Managers have gone on to become franchise owners.

Requirements

Be at least 18 years of age.
Have reliable transportation and a valid driver’s license, vehicle registration, and liability insurance.
Pass a background investigation and motor vehicle report.
Maintain excellent attendance and punctuality.
Demonstrate an exceptional, positive attitude, integrity, and honesty.
Show adaptability, accountability, self-motivation, and passion for excellent customer service and superior products.
Effectively train and engage Team Members.
Partner with Human Resources and corporate office Team Members to maintain strong hiring practices and comply with state and federal employment legislation.
Have previous inventory control, labor-cost, and computer knowledge.
Be able to create and effectively manage Team Member schedules.
Accurately and quickly add, subtract, multiply, and divide, with a calculator if needed.
Have verbal, writing, and telephone skills to communicate effectively with Team Members and customers.
Have motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
Be able to enter orders using a computer keyboard or touch screen.
Be adept at using proprietary software systems PULSE and PWR.
Be able to comprehend and give correct written instructions.
Be able to talk and hear on the telephone.
Have near- and mid-range vision for most in-store tasks and depth perception.
Be able to differentiate between hot and cold surfaces.
Be able to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Be able to stand for long periods; most tasks are performed from a standing position.

Nice To Haves

One to two years of previous quick-service restaurant experience, preferably in the pizza niche.

Responsibilities

Manage costs, build sales, increase the customer base, and improve store profitability.
Lead Team Members in operational excellence and promote brand standards.
Recruit, train, and schedule new Team Members.
Provide ongoing training and development for Team Members and management teams.
Uphold brand standards and company policies.
Serve as an operations expert on Domino’s operating standards to maximize productivity.
Ensure consistently high-quality products and service for customers.
Ensure health, safety, and cleanliness standards are upheld.
Foster productive, professional relationships and engage Team Members.
Mentor Team Members and serve as an operations expert in all Domino’s store-level positions.
Build relationships with customers and the community.
Handle cash, reconciliation, and reporting.
Control and manage inventory.
Assist the General Manager in marketing efforts.