General Manager(06089) - 11739 HG Trueman Road, Suite E103

Domino's Franchise•Lusby, MD

About The Position

The General Manager is responsible for the success of a Domino’s store and its Team Members. The role leads store operations, promotes brand standards, and manages sales, costs, customer service, staffing, training, scheduling, inventory, and cash handling. The General Manager serves as an operations expert and mentor across store-level positions, supports marketing efforts, and builds relationships with customers, Team Members, and the community. The position offers career development opportunities, including potential advancement within Domino’s.

Requirements

Exceptional, positive attitude; integrity and honesty.
Excellent attendance and punctuality.
Must be at least 18 years old.
Reliable transportation and a valid driver’s license, vehicle registration, and liability insurance.
Must pass a background investigation and motor vehicle report.
Ability to train and engage Team Members effectively.
Ability to partner with Human Resources and corporate colleagues to maintain sound hiring practices and comply with state and federal employment legislation.
Experience with inventory control, labor costs, and computers.
Ability to create and manage Team Member schedules.
Ability to perform basic arithmetic accurately and quickly, with a calculator if needed.
Verbal, writing, and telephone skills to communicate effectively with Team Members and customers.
Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to use proprietary software systems, including PULSE and PWR.
Ability to understand and provide correct written instructions.
Ability to talk and hear on the telephone.
Near- and mid-range vision for most in-store tasks, depth perception, and ability to distinguish hot and cold surfaces.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, interact with people, analyze and compile data, and make judgments and decisions.
Ability to stand for long periods; most tasks are performed standing.

Nice To Haves

One to two years of previous quick-service restaurant experience, preferably in the pizza niche.

Responsibilities

Manage costs, build sales, increase the customer base, and improve store profitability.
Lead Team Members in operational excellence and promotion of brand standards.
Recruit, train, and schedule new Team Members.
Provide ongoing training and development for Team Members and management teams.
Uphold brand standards and company policies.
Apply Domino’s operating standards to maximize productivity.
Ensure consistently high-quality products and customer service.
Maintain health, safety, and cleanliness standards.
Foster productive, professional relationships and engage Team Members.
Mentor Team Members in store-level roles and serve as an operations expert.
Build relationships with customers and the community.
Handle, reconcile, and report cash.
Control and manage inventory.
Assist with marketing efforts.