About The Position

The Delivery Expert delivers pizza, sides, and other menu items to customers while providing friendly, accurate service and representing the store positively. The role includes driving safely and courteously, knowing and reading the delivery area, taking orders in person and over the phone, handling cash and reporting tips, and building relationships with customers. Delivery Experts also assist in-store by making pizzas, preparing dough and toppings, keeping the store clean and stocked, and distributing leaflets and door hangers as required. The position involves working on the road and in the store as part of a small team. Work may take place in varying or adverse weather and temperatures, including hot, cold, and cramped areas. It can involve exposure to food odors, cornmeal dust, hot surfaces and tools, sharp edges, and moving mechanical parts. The role also includes handling supplies and ingredients, standing, walking and driving for extended periods, and repeatedly reaching and using hands throughout the day.

Requirements

  • Must be at least 18 years old.
  • Must hold a valid driver’s license and provide proof of liability insurance.
  • Must have a clean, unrestricted driving record.
  • Must have a clean, reliable, and safe vehicle.
  • Must have an exceptional and positive attitude.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to use a computer keyboard or touchscreen to enter orders.
  • Ability to comprehend written instructions and communicate verbally with customers and Team Members.
  • Motor coordination between eyes, hands, and fingers to make precise movements rapidly and accurately.
  • Ability to use Domino’s-specific equipment, including car toppers, hot bags, and jackets.
  • Ability to talk and hear on the telephone.
  • Near and mid-range vision for in-store tasks and mid-range and distant vision for delivery tasks.
  • Ability to differentiate between hot and cold surfaces.
  • Ability to stand, walk, and drive for long periods during scheduled work.
  • Ability to lift and carry supplies and ingredients, including cases weighing up to 50 pounds, and to stock shelves up to 72 inches high.
  • Ability to occasionally navigate stairs or climb a ladder and to push tray dollies.
  • Ability to work in varying and sometimes adverse weather and temperatures, cramped spaces, and areas with food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts.

Responsibilities

  • Deliver pizza, sides, and other menu items to customers.
  • Project a positive image to customers and greet them within 10 seconds.
  • Drive safely and courteously while obeying traffic laws.
  • Know the store’s delivery area and read area maps.
  • Take orders over the phone and in person, and process them accurately.
  • Build relationships with customers.
  • Handle cash, make cash drops, reconcile cash, and report tips accurately.
  • Contribute to making pizzas and orders, including making pizzas, preparing dough, and preparing or restocking toppings.
  • Help keep the store clean and stocked.
  • Deliver leaflets and door hangers as required.
  • Use, return, and properly store issued equipment at the end of each scheduled shift.
  • Unload and move product deliveries and stock ingredients and supplies.

Benefits

  • Hourly rates, tips, and mileage reimbursement.
  • Flexible hours and greater variety.
  • Smaller teams.
  • Fast career progression.
  • Training opportunities and rewards.
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