General Manager-Disaster Restoration
About The Position
The General Manager will have full operational and financial ownership of the Milwaukee branch of a leading North American property restoration and reconstruction company serving commercial and residential clients. The branch has an established foundation, and the role is intended for a proven leader who can take ownership, identify opportunities, and accelerate growth and profitability. The General Manager will manage the branch P&L, drive revenue and EBITDA growth, develop new business, oversee day-to-day restoration and reconstruction operations, and build a high-performing team. The role serves as the branch’s senior leader and primary representative, with significant autonomy and decision-making authority.
Requirements
- 7+ years of experience in disaster restoration or a closely related industry.
- Progressive leadership experience with increasing operational responsibility.
- Demonstrated P&L ownership and financial management experience.
- Proven track record of growing a restoration operation, branch, or similar service business.
- Strong business development and relationship-management skills.
- Experience hiring, developing, and leading teams.
- Strong understanding of restoration operations, project management, and customer service.
- Entrepreneurial mindset with the ability to operate independently and make sound business decisions.
- Strong financial, analytical, communication, and leadership skills.
- Ability to balance strategic growth initiatives with day-to-day operational execution.
Responsibilities
- Own the branch P&L, revenue, EBITDA, and overall financial performance.
- Develop and execute strategies to grow revenue and market share.
- Lead business development and strengthen relationships with commercial clients, property owners, insurance partners, and referral sources.
- Oversee daily restoration and reconstruction operations.
- Recruit, develop, coach, and retain a high-performing team.
- Establish accountability for production, customer service, profitability, and operational performance.
- Monitor key financial and operational metrics and implement corrective actions when necessary.
- Ensure projects are delivered safely, efficiently, and to customer expectations.
- Build upon the existing operation while identifying new markets and revenue opportunities.
- Serve as the senior leader and primary representative of the branch.
Benefits
- $120,000–$140,000 base salary.
- Performance-based bonus with the potential to match the base salary based on EBITDA and business growth.
- Company vehicle.
- Company credit card.
- Cell phone/allowance.
- Medical, dental, life, and long-term disability insurance.
- Paid time off and holidays.
- 401(k) with company match.
- Significant autonomy and decision-making authority.
- Direct opportunity to influence the growth and profitability of the branch.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
