General Manager-Disaster Restoration
About The Position
The General Manager will have full operational and financial ownership of the Milwaukee branch of a leading North American property restoration and reconstruction company. The branch serves commercial and residential clients and provides mitigation, restoration, and reconstruction services. The role is responsible for managing the P&L, driving revenue and EBITDA growth, developing new business, overseeing daily operations, and building a high-performing team. The branch has an established foundation, and the General Manager is expected to take ownership, identify opportunities, and accelerate growth and profitability. The General Manager serves as the senior leader and primary representative of the branch, with significant autonomy and decision-making authority.
Requirements
- 7+ years of experience in disaster restoration or a closely related industry.
- Progressive leadership experience with increasing operational responsibility.
- Demonstrated P&L ownership and financial management experience.
- Proven track record of growing a restoration operation, branch, or similar service business.
- Strong business development and relationship-management skills.
- Experience hiring, developing, and leading teams.
- Strong understanding of restoration operations, project management, and customer service.
- Entrepreneurial mindset with the ability to operate independently and make sound business decisions.
- Strong financial, analytical, communication, and leadership skills.
- Ability to balance strategic growth initiatives with day-to-day operational execution.
Responsibilities
- Own the branch P&L, revenue, EBITDA, and overall financial performance.
- Develop and execute strategies to grow revenue and market share.
- Lead business development and strengthen relationships with commercial clients, property owners, insurance partners, and referral sources.
- Oversee daily restoration and reconstruction operations.
- Recruit, develop, coach, and retain a high-performing team.
- Establish accountability for production, customer service, profitability, and operational performance.
- Monitor key financial and operational metrics and implement corrective actions when necessary.
- Ensure projects are delivered safely, efficiently, and to customer expectations.
- Build upon the existing operation while identifying new markets and revenue opportunities.
- Serve as the senior leader and primary representative of the branch.
Benefits
- $120,000–$140,000 base salary
- Performance-based bonus with the potential to match the base salary based on EBITDA and business growth
- Company vehicle
- Company credit card
- Cell phone/allowance
- Medical, dental, life, and long-term disability insurance
- Paid time off and holidays
- 401(k) with company match
- Significant autonomy and decision-making authority
- Direct opportunity to influence the growth and profitability of the branch
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
