General Manager(07045) - 6300 NE 117th Ave. B8

Domino's Franchise•Vancouver, WA

About The Position

The General Manager is responsible for all activities during a shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; cleanliness; marketing; and profitability. The manager sets an example for the crew, follows company policies and procedures, and ensures that team members do the same. Candidates must complete evaluations through the Manager in Training level before managing a store. Prior pizza experience is preferred but not required. On-the-job orientation and training are provided. The position also involves general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. General Managers may need to perform any job that needs to be done. The role requires communicating with customers and coworkers, handling orders and payments accurately, using a computer keyboard or touchscreen, and working effectively with people across cultures and backgrounds. Work may involve exposure to varying weather, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. The position involves frequent standing and reaching, along with walking, lifting and carrying supplies, pushing or pulling trays, and occasional climbing, bending, crouching, and squatting. The position starts at minimum wage. The posting gives a Washington wage range of $17.13–$21.19 and says raises follow completion of training evaluations. Managers may earn a monthly percentage of sales based on required results, and monthly bonuses may be offered when criteria and responsibilities are met; bonuses are not guaranteed. Newly hired General Managers qualify for medical, dental, and vision insurance upon hire, with benefits available for use after 60 days of employment. Sick pay is provided in accordance with Washington State requirements.

Requirements

  • Complete all evaluations through Manager in Training before becoming manager of a store location.
  • Demonstrate judgment, math skills, and the ability to multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to communicate and interact respectfully and effectively with people across cultures, abilities, genders, ethnicities, and races.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to enter orders using a computer keyboard or touchscreen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Willingness to perform any job that needs to be done.
  • Ability to meet the described physical demands, including standing, walking, lifting and carrying supplies, pushing or pulling trays, reaching, and occasional climbing, bending, crouching, and squatting.
  • Transportation to and from work.

Nice To Haves

  • Prior pizza experience is preferred but not required.

Responsibilities

  • Oversee everything that happens during a shift, including cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and ensure that company policies and procedures are followed.
  • Handle staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability.
  • Provide great customer service and maintain attendance and punctuality.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
  • Perform any job needed in the store, including general team-member duties.
  • Complete evaluations through the Manager in Training level before managing a store location.

Benefits

  • Medical, dental, and vision insurance for newly hired General Managers, available for use after 60 days of employment.
  • Sick pay in accordance with Washington State requirements.
  • Raises after completion of training evaluations.
  • Potential monthly percentage of sales for managers when required numbers are met within the acceptable range.
  • Monthly bonuses may be offered when criteria and responsibilities are met; they are not guaranteed.
  • Career advancement opportunities, including paths from assistant manager to general manager and from general manager to franchisee or Manager Corporate Operations.
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