General Manager(05172) - 7118 Southgate Blvd.

Domino's Franchise•North Lauderdale, FL

About The Position

The General Manager is responsible for everything that happens during the shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, scheduling, cleanliness, marketing, and store profitability. The manager is expected to set an example, follow all company policies and procedures, and ensure the crew does the same. The role also performs general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the facility. On-the-job orientation and training are provided. The work includes physical store tasks and may involve delivering products by car within a designated delivery area.

Requirements

  • Ability to exercise judgment, perform basic math, and multitask.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and co-workers.
  • Ability to accurately perform arithmetic and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and ability to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read a map and locate addresses within the delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, while carrying products.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and driving.
  • Ability to work in varying weather and store temperatures and around food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts.

Responsibilities

  • Manage all activities and operations during the assigned shift.
  • Control costs, inventory, and cash.
  • Manage staffing, paperwork, food, and work schedules.
  • Maintain store standards, cleanliness, and a professional image.
  • Provide customer service and manage customer relations.
  • Support marketing and store profitability.
  • Follow all policies and procedures and ensure crew members do the same.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
  • Deliver products by car within the designated delivery area and deliver flyers and door hangers, as required.
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