General Manager(05031) -204 W. Alexander St.

Domino's Franchise•Plant City, FL

About The Position

The General Manager is responsible for everything that happens during a shift, including staffing, cost and inventory controls, cash handling, food management, customer relations, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows company policies and procedures, and expects the same standards from team members. The role also encompasses general store team duties such as operating equipment, stocking ingredients, preparing products, processing orders, taking inventory, and cleaning the equipment and facility. On-the-job orientation and training are provided. The posting describes physical demands and work conditions that may include standing, walking, lifting and carrying supplies, pushing trays, climbing stairs, bending, reaching, and driving for deliveries. Delivery-related duties require a valid driver's license and access to an insured vehicle.

Requirements

  • Ability to exercise judgment, perform basic math, and multitask.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and over the telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make precise, rapid movements and ability to enter orders using a computer keyboard or touch screen.
  • For delivery duties: navigational ability to read maps and locate addresses, a valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle usable for delivery.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to meet the physical demands described, including standing, walking, lifting and carrying, pushing and pulling, climbing, bending, crouching, reaching, and driving.

Responsibilities

  • Oversee all activities and operations during the assigned shift.
  • Manage staffing, paperwork, cost controls, cash control, inventory, and food management.
  • Work to a schedule and maintain store image and operating standards.
  • Provide customer service and manage customer relations.
  • Maintain attendance and punctuality, store cleanliness, marketing, and profitability.
  • Follow all company policies and procedures and set an example for the crew.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete associated paperwork; and clean equipment and the facility.
  • Where performing delivery duties, deliver products by car to customers and distribute flyers and door hangers.
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