General Manager(01248) - 2080 Niles Rd. #100

Domino's Franchise • St. Joseph, MI

1d

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store standards and cleanliness, marketing, and profitability. The manager must set an example, follow all company policies and procedures, and expect the same from the crew. The role calls for judgment, math skills, multitasking, and the ability to direct activities, work under stress, meet quality standards, and work independently or with others.

The position also involves general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Orientation and training are provided on the job. Some duties may include delivering products and flyers, and the description states delivery personnel need a valid driver's license, a safe driving record meeting company standards, and access to an insured vehicle.

Work includes standing and walking for much of the day, occasional sitting to complete paperwork, and physical tasks such as lifting, carrying, pushing, reaching, bending, crouching, and climbing. The environment can involve hot and cold work areas, food odors, cornmeal dust, sharp edges, moving mechanical parts, cramped spaces, and varying or adverse weather conditions.

Requirements

• Ability to use judgment, perform math, and multitask.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination to make precise, rapid movements with speed and accuracy.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, and reaching.
• For delivery duties: valid driver's license, safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.

Responsibilities

• Manage all activities during the shift.
• Control costs, inventory, and cash.
• Handle customer relations and provide great customer service.
• Staff the store and complete required paperwork.
• Manage food, work to a schedule, and maintain store standards and a perfect image.
• Ensure attendance and punctuality, store cleanliness, marketing, and profitability.
• Set an example by following all policies and procedures and expecting the same from the crew.
• Operate equipment, stock ingredients, prepare products, process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
• Deliver products by car to customers and deliver flyers and door hangers, where applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed