Assistant Manager(03159) - 13220 Starkey Rd #100

Domino's Franchise•Largo, FL
•Onsite

About The Position

The Assistant Manager leads the store during their shift and is responsible for its operations and staff. The role includes supporting and developing team members, setting an example by following company policies and procedures, and helping the store deliver strong customer service, sales, and profitability. Assistant Managers may advance to General Manager and potentially become franchise owners. The position involves managing staffing, paperwork, cost and cash controls, inventory, food management, scheduling, store standards and cleanliness, marketing, and customer relations. It also includes operating equipment, stocking and preparing products, processing telephone and in-person orders, taking inventory, completing paperwork, and cleaning the equipment and facility. Work takes place in a store environment with varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The job requires frequent standing, continuous hand use and reaching, and occasional lifting, carrying, pushing, pulling, climbing, bending, and crouching. Team members may work outdoors in adverse weather while taking out trash or performing other outside tasks.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to differentiate between hot and cold surfaces; depth perception and near- and mid-range vision for store tasks.
  • Ability to stand for most tasks and walk short distances for short durations.
  • Ability to unload deliveries using a hand truck and handle cases weighing up to 50 pounds.
  • Ability to carry items including 30-pound pizza sauce containers and pizza dough trays weighing approximately 12 pounds each.
  • Ability to push or pull trays on dollies, climb stairs or a ladder infrequently, bend, crouch, squat, and reach continuously.
  • Continuous hand use and frequent, forceful use of forearms and wrists when shaping pizza dough.

Responsibilities

  • Take responsibility for everything that happens during the shift.
  • Manage staffing, paperwork, cost controls, cash control, food management, scheduling, store appearance and standards, customer service, attendance and punctuality, store cleanliness, marketing, and profitability.
  • Follow all policies and procedures and set an example for the crew.
  • Support, train, and encourage team members.
  • Operate store equipment; stock ingredients and supplies; and prepare products.
  • Receive and process telephone orders and use a computer keyboard or touch screen to enter orders.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility approximately daily.
  • Maintain customer relations and process orders in person and by telephone.
  • Transport oneself to and from work.
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