General Manager

Bright Event Rentals LLC•Thousand Oaks, CA

9d•$130,000 - $160,000

About The Position

We are seeking an experienced, hands-on General Manager to lead the Thousand Oaks location. The role owns the location’s overall performance across sales, operations, warehouse and logistics, product and inventory, people, customer experience, and financial results. The ideal candidate is comfortable working with clients, on the warehouse floor, and reviewing financial performance, and can build a team that succeeds in a high-volume, deadline-driven business. The General Manager reports to the Regional President and works closely with regional and corporate teams across sales, finance, HR, safety, and asset management to grow the business, deliver successful events, and build an engaged team.

Requirements

Proven experience leading a multi-functional business unit with full P&L responsibility.
Track record of growing revenue and leading sales teams in a B2B, service, or events business.
Strong operational leadership in warehouse, logistics, distribution, or field service environments.
Financial acumen covering budgeting, forecasting, margin management, labor control, and KPI tracking.
Ability to build, coach, and hold accountable teams at all levels, from hourly crew members to department managers.
Excellent communication and client-facing skills, with credibility representing the business to key customers and partners.
Comfort working in a seasonal, fast-paced environment that includes early mornings, evenings, weekends, and peak-season demands.
Seven or more years of progressive leadership experience, including at least three years as a General Manager, Branch Manager, or senior operations leader with P&L ownership.
Experience managing an hourly workforce in California and working knowledge of state wage-and-hour requirements.
Proficiency with rental management, ERP, or CRM systems and Microsoft Excel.
Valid driver’s license.
Hands-on leadership ability across warehouse-floor work, client meetings, and budget reviews.
Commercial mindset and strong attention to pricing, margin, and growth opportunities.
Calm, decisive approach under pressure, particularly when event timelines are tight and plans change.
Customer-focused approach and commitment to delivering an exceptional experience on every order.
Ability to build people and culture and create a team others want to join and stay with.

Nice To Haves

Experience in event rental, equipment rental, hospitality, logistics, or a similar asset-intensive business.
Bachelor’s degree in business, operations, hospitality, or a related field; equivalent experience will be considered.
Familiarity with DOT fleet compliance.

Responsibilities

Own the location’s P&L, including revenue, gross margin, labor, and operating expenses, and develop and deliver the annual budget and monthly forecasts.
Lead the sales team in growing revenue and market share across weddings, social, corporate, and large-scale events by setting targets, coaching pipeline and pricing, and participating in key accounts and major events.
Build relationships with clients, planners, venues, and vendor partners across Thousand Oaks, Ventura County, and the greater Los Angeles market.
Oversee warehouse, logistics, delivery, installation, and strike operations to ensure events are executed safely, on time, and to quality standards.
Manage product and inventory performance, including availability, utilization, cleaning, maintenance, repair, and loss, and partner on purchasing, sub-rental, and disposal decisions.
Plan labor and scheduling to meet seasonal demand while controlling overtime and labor costs.
Promote a strong safety culture and ensure compliance with Cal/OSHA, DOT, and fleet requirements.
Recruit, develop, and retain a high-performing team; hold leaders accountable for results and build bench strength for future growth.
Partner with HR to ensure compliance with California employment requirements and company policy, including timekeeping, meal and rest breaks, and wage-and-hour practices.
Use operational and financial data to identify trends, solve problems, and improve efficiency, pricing, and customer experience.
Resolve escalated customer issues promptly and professionally while protecting customer relationships and the business.
Collaborate with other locations and regional leadership to share inventory, labor, and best practices.