General Manager(06848) - 807 Keller Parkway

Domino's Franchise•Keller, TX

About The Position

The General Manager is responsible for everything that happens during their shift at a Domino’s Pizza store, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store image and standards, customer service, attendance, cleanliness, marketing, and profitability. The manager is expected to set an example, follow all company policies and procedures, and ensure the crew does the same. The role includes general store team-member duties such as operating equipment, stocking ingredients, preparing products, receiving and processing orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position requires communication, basic math, accurate monetary change-making, computer or touchscreen order entry, and the ability to direct activities, make decisions, and work under stress, independently and with others. The work involves standing for most tasks, walking short distances, completing paperwork while seated, handling and moving supplies, and occasional climbing, bending, squatting, and reaching. It may involve lifting deliveries weighing up to 50 pounds, repetitive hand and arm use, hot surfaces and tools, food odors and cornmeal dust, cramped cooler spaces, and varying temperatures and weather. The job description also includes delivery-specific duties and qualifications: driving products to customers, distributing flyers and door hangers, holding a valid driver’s license with a safe driving record, and having access to an insured vehicle usable for deliveries.

Requirements

  • Ability to exercise judgment, perform basic math, and multitask.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers, in person and by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical duties described, including standing, walking, lifting, carrying, pushing or pulling trays, climbing, bending, squatting, reaching, and frequent hand use.
  • For delivery duties: valid driver’s license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
  • For delivery duties: navigational skills to read a map and locate addresses, and ability to navigate adverse terrain, including multi-story buildings and private homes.

Responsibilities

  • Manage all activities during the shift, including cost, inventory, and cash controls and customer relations.
  • Set an example and ensure policies and procedures are followed by the crew.
  • Handle staffing, paperwork, food management, and work scheduling.
  • Maintain store image and adherence to standards, provide customer service, and support attendance and punctuality.
  • Maintain store cleanliness and contribute to marketing and profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
  • Deliver products by car to customers’ doors and deliver flyers and door hangers, as specified in the driving duties.
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