Customer Service Rep(06848) - 807 Keller Parkway

Domino's Franchise•Keller, TX

About The Position

Domino’s Pizza is seeking a customer service representative to receive and process orders by phone and in person, prepare products, and perform general store duties. The role may be part-time or full-time and offers on-the-job orientation and training. Team members may have opportunities to advance into management or other roles within the company.

Requirements

  • Must be at least 16 years old.
  • Understand and provide correct written instructions.
  • Communicate verbally with customers and coworkers to process orders by phone and in person.
  • Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Make correct monetary change.
  • Have verbal, writing, and telephone skills to take and process orders.
  • Coordinate eyes and hands or fingers to make precise movements quickly and accurately.
  • Enter orders using a computer keyboard or touch screen.
  • Be able to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Stand for most tasks and walk short distances for short durations.
  • Lift and stack deliveries weighing up to 50 pounds, with cases placed on shelves up to 72 inches high.
  • Carry supplies, including cans weighing about 3 pounds 7 ounces, sauce weighing up to 30 pounds, and dough trays weighing about 12 pounds each.
  • Push or pull trays on dollies, including stacks requiring up to 7.5 pounds of force.
  • Infrequently navigate stairs or climb a ladder.
  • Bend, crouch, squat, and reach as required for stocking, cleaning, and food preparation.
  • Use hands continuously and perform tasks requiring eye-hand coordination, grasping, pinching, and forceful use of forearms and wrists.
  • Be able to talk and hear on the telephone, use near and mid-range vision and depth perception, and distinguish hot from cold surfaces.
  • Work around varying and sometimes adverse weather, store temperatures from approximately 36 to 90 degrees or higher, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from the delivery area into storage and work areas, including the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility approximately daily.
  • Perform outside tasks, including removing trash.
  • Unload deliveries using a hand truck and move products to storage shelves.
  • Perform other store tasks as needed, including stocking, cleaning, and maintenance.
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