General Manager(05329) - 111 Railroad Ave

Domino's Franchise•Montevallo, AL

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store image and standards, customer service, attendance and punctuality, cleanliness, marketing, and profitability. The manager must set an example by following all company policies and procedures and expecting the same from the crew. The role requires judgment, basic math, multitasking, and the ability to direct activities and make decisions while working under stress. The position also involves general store-team duties such as operating equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The job may include delivering products by car to customers and delivering flyers and door hangers; delivery duties require a valid driver's license, a safe driving record, and access to an insured vehicle. Work takes place in a pizza store and may involve varying temperatures, food odors, cornmeal dust, cramped areas, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical tasks include prolonged standing, walking, sitting for paperwork, lifting and carrying supplies weighing up to 50 pounds, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use. Delivery work may involve carrying products, driving, walking, and climbing stairs, including five or more flights.

Requirements

  • Ability to use judgment, perform basic math, and multitask.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers by phone and in person.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements rapidly and accurately, and ability to enter orders using a computer keyboard or touch screen.
  • Ability to operate all equipment, stock ingredients, prepare products, process orders, take inventory, complete paperwork, and clean equipment and the facility.
  • Ability to meet the physical demands of the role, including standing, walking, lifting and carrying supplies weighing up to 50 pounds, pushing or pulling trays, climbing, bending, crouching, and continuous reaching and hand use.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
  • For delivery duties: navigational skills to read a map and locate addresses, and ability to navigate adverse terrain, multi-story buildings, private homes, and other delivery sites while carrying products.
  • For delivery duties: far and night vision for driving.

Responsibilities

  • Oversee everything that happens during the shift and direct crew activities.
  • Manage cost controls, inventory, cash, staffing, paperwork, food, and store profitability.
  • Maintain customer relations and provide great customer service.
  • Set an example by following all policies and procedures and expecting the same from the crew.
  • Work to a schedule and maintain attendance, punctuality, store cleanliness, image, and operating standards.
  • Handle marketing activities.
  • Operate equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
  • Deliver products to customers by car and deliver flyers and door hangers when assigned.
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