The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store image and standards, customer service, attendance and punctuality, cleanliness, marketing, and profitability. The manager must set an example by following all company policies and procedures and expecting the same from the crew. The role requires judgment, basic math, multitasking, and the ability to direct activities and make decisions while working under stress. The position also involves general store-team duties such as operating equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The job may include delivering products by car to customers and delivering flyers and door hangers; delivery duties require a valid driver's license, a safe driving record, and access to an insured vehicle. Work takes place in a pizza store and may involve varying temperatures, food odors, cornmeal dust, cramped areas, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical tasks include prolonged standing, walking, sitting for paperwork, lifting and carrying supplies weighing up to 50 pounds, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use. Delivery work may involve carrying products, driving, walking, and climbing stairs, including five or more flights.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed