General Manager(03996) - 375 PUTNAM PIKE

Domino's Franchise•Smithfield, RI
•Onsite

About The Position

The General Manager is responsible for everything that happens during a shift at a Domino’s Pizza store, including staffing, paperwork, cost controls, cash control, food management, scheduling, maintaining the store’s image and standards, customer service, attendance and punctuality, transportation to and from work, store cleanliness, marketing, and profitability. The manager must set an example by following all policies and procedures and expecting the same from the crew. The role requires judgment, math skills, multitasking, and the ability to direct activities and make decisions while working under stress and meeting quality standards. This position also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Orientation and training are provided on the job. The work environment includes varying temperatures, food odors, cornmeal dust, cramped areas, hot surfaces, sharp edges, and moving mechanical parts. Physical tasks may involve standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, reaching, and frequent hand use.

Requirements

  • Ability to exercise judgment, perform math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements accurately and quickly, including entering orders using a computer keyboard or touch screen.
  • Ability to work under stress, perform repetitive tasks, direct activities, and meet strict quality-control standards.
  • Ability to perform the stated physical tasks, including standing, walking, lifting and carrying supplies weighing up to 50 pounds, pushing or pulling trays, climbing, bending, crouching, reaching, and frequent use of hands.
  • Reliable attendance and punctuality and transportation to and from work.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage staffing, paperwork, cost controls, cash control, food management, scheduling, store image and standards, customer service, attendance and punctuality, store cleanliness, marketing, and profitability.
  • Follow all company policies and procedures and set an example for the crew.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
  • Direct activities, perform repetitive tasks, work independently and with others, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
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