General Manager(07762) - 4080 W Shaw Ave

Domino's Franchise•Fresno, CA

About The Position

The General Manager is responsible for everything that happens during their shift, including staffing, paperwork, cost and inventory control, cash handling, food management, customer relations, scheduling, cleanliness, marketing, profitability, and adherence to company policies and standards. The role requires setting an example for the crew, maintaining excellent customer service, and ensuring punctual attendance and reliable transportation to and from work. On-the-job orientation and training are provided. Store team members may operate equipment, stock ingredients, prepare products, process telephone orders, take inventory, complete paperwork, and clean equipment and the facility.

Requirements

  • At least 2 years of management experience.
  • Relevant management experience is required.
  • Quick-service pizza management experience is preferred.
  • Ability to exercise judgment, perform basic math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers in person and over the phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make rapid, precise movements.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read a map and locate addresses within the delivery area.
  • Ability to work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Reliable transportation to and from work.

Nice To Haves

  • Quick-service pizza management experience.

Responsibilities

  • Oversee all activities and operations during the shift.
  • Manage staffing, paperwork, schedules, and attendance.
  • Control costs, inventory, cash, and food management.
  • Maintain customer relations and provide great customer service.
  • Ensure the store meets company policies, procedures, image, and quality standards.
  • Maintain store cleanliness and manage marketing and profitability.
  • Set a positive example and ensure crew members follow policies and procedures.
  • Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
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