General Manager(06079) - 5736 Deale Churchton Rd.

Domino's Franchise•Deale, MD

21h

About The Position

The General Manager is responsible for the success of the store and its Team Members. This role leads store operations, develops employees, maintains brand and company standards, and works to grow sales, customer loyalty, and profitability. The position offers career-development opportunities, including potential advancement within Domino’s and the possibility of becoming a franchise owner. The General Manager oversees hiring, training, scheduling, customer service, product quality, safety, cleanliness, cash handling, and inventory. They serve as an operations expert and mentor across store-level positions, foster productive relationships with employees and customers, and assist with marketing efforts. The role requires standing for long periods and performing a range of operational and administrative tasks in a fast-paced store environment.

Requirements

Exceptional, positive attitude; integrity and honesty.
Excellent attendance and punctuality.
At least 18 years of age.
Reliable transportation, a valid driver’s license, vehicle registration, and liability insurance.
Ability to pass a background investigation and motor vehicle report.
Adaptability, accountability, self-motivation, and passion for excellent customer service and superior products.
Ability to effectively train and engage Team Members.
Experience with inventory control, labor costs, and computers.
Ability to perform basic arithmetic accurately and quickly, using a calculator if needed.
Verbal, writing, and telephone skills to communicate effectively with Team Members and customers.
Motor coordination to make precise movements quickly and accurately, and ability to enter orders using a computer keyboard or touch screen.
Ability to use proprietary software systems PULSE and PWR.
Ability to understand and provide correct written instructions.
Ability to talk and hear on the telephone; near- and mid-range vision for most in-store tasks; depth perception; and ability to distinguish hot from cold surfaces.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to stand for long periods; most tasks are performed from a standing position.

Nice To Haves

One to two years of previous quick-service restaurant experience, preferably in the pizza niche.

Responsibilities

Manage costs, build sales, increase the customer base, and improve store profitability.
Lead Team Members in operational excellence and promotion of brand standards.
Recruit, train, and schedule new Team Members.
Provide ongoing training and development for Team Members and management teams.
Uphold brand standards and company policies.
Apply Domino’s operating standards to maximize productivity.
Ensure consistently high-quality products and customer service.
Maintain health, safety, and cleanliness standards.
Foster productive and professional relationships and engage Team Members.
Mentor employees and serve as an operations expert in store-level positions.
Build relationships with customers and the community.
Handle, reconcile, and report cash.
Control and manage inventory.
Assist the General Manager with marketing efforts.
Partner with Human Resources and corporate office team members on hiring practices and compliance with state and federal employment legislation.
Create and effectively manage Team Member schedules.