General Manager I
About The Position
The distribution center general manager plans, directs, coordinates, and implements all warehouse policies and procedures. The leader follows Kenco’s Guiding Principles and applies the Kenco Operating System (KOS/Shingo) methodology to achieve operational efficiency and economy while maximizing profits. The role oversees site management and personnel, maintains site safety and operational, quality, financial, legal, and regulatory functions, and develops long-term plans and strategic initiatives. The general manager manages site performance metrics and improvement programs, analyzes operational and financial data, communicates results to customers and site personnel, and builds strong customer relationships by translating customer strategic goals into site-specific goals. The position also coaches and mentors personnel and actively supports a Lean culture and continuous improvement. Travel is expected at approximately 25% or less. Benefits offered include medical insurance with HSA, HRA, and FSA accounts; supplemental insurance; dental and vision insurance; life and disability insurance; paid parental leave; a 401(k); paid time off; and 10 employer-paid holidays.
Requirements
- Bachelor’s degree in Logistics, Business, or a related field.
- At least 7 years of progressive experience in a distribution center, warehouse, or related environment.
- Experience leading salaried and hourly associates and building positive rapport in a team environment.
- Ability to manage people to achieve performance goals, including conflict resolution, coaching and developing others, promoting teamwork, and performance management.
- Ability to work effectively in a multitasking environment and under stress and pressure, manage multiple projects, and meet goals and deadlines.
- High proficiency in necessary computer applications such as Excel, PowerPoint, and Outlook.
- Ability to travel approximately 25% or less.
Nice To Haves
- Experience with labor or workforce management systems such as SAP, Red Prairie, or HighJump.
- Six Sigma Black Belt or Green Belt certification.
Responsibilities
- Lead site management and personnel to ensure compliance with the operating system, corporate policies, site procedures, personnel policies, and workload leveling.
- Maintain site safety, operations, quality, financial, legal, and regulatory functions.
- Develop long-term planning and strategic initiatives to support the site's continued success and customer relationships.
- Manage site KPIs, Business Improvement Plans, Efficiency Programs, and P&L indices; analyze data and prepare reports for customers and site personnel.
- Ensure communication and feedback for site and customer relations, including management reviews.
- Coach and mentor site management and personnel to build bench strength and sustain the business and facility.
- Support a healthy Lean culture by participating in and leading 5S, Gemba walks, A3s, Kaizen events, and Employee Suggestion Boards.
- Continuously analyze operations and implement improvements to improve cross-functional warehouse efficiency.
- Analyze throughput, capacity planning, flow-through, and financial information.
- Build strong customer relationships, understand customer strategic goals, and translate them into site-specific goals.
Benefits
- Medical insurance, including HSA, HRA, and FSA accounts
- Supplemental insurance, including critical illness, hospital indemnity, and accidental injury
- Dental insurance
- Vision insurance
- Basic life and supplemental life insurance
- Short-term and long-term disability
- Paid parental leave
- 401(k)
- Paid time off, approximately two weeks, with accrual beginning on the first day of employment
- 10 employer-paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Manager
