General Manager - Springfield

Portillo’s•Springfield, IL

About The Position

Portillo’s is seeking a General Manager to lead a restaurant team in a fun, fast-paced environment. The role drives restaurant strategy and business results through operational standards and people development, while delivering excellent food, hospitality, and guest experiences. The General Manager is responsible for restaurant operations and financial performance, developing team members and restaurant leaders, and promoting Portillo’s culture and brand in the local community.

Requirements

High school diploma or equivalent.
Working knowledge of restaurant operations, recruiting, food planning and preparation, sanitation, health standards, and security.
Demonstrated ability to champion hospitality and motivate team members.
Strong leadership skills focused on coaching and achieving excellence.
Knowledge of financial aspects of business operations, including labor and P&L responsibilities.
Strong communication skills; must be able to read, speak, and understand English to communicate with team members, managers, and guests.
Flexibility to work 50+ hour weeks, rotating shifts including nights and weekends, and holidays.

Nice To Haves

At least 3 years of Restaurant General Management experience in a high-volume, fast-paced environment.
Current sanitation and B.A.S.S.E.T. alcohol service training.

Responsibilities

Execute operational standards and drive business results through people development.
Model operational standards and critical behaviors to run effective shifts and create memorable experiences for guests and team members.
Manage budgets to meet and exceed financial and profitability goals.
Implement company policies, procedures, and strategies to support local and state health and food safety compliance.
Promote Portillo’s culture, values, and standards through integrity, honesty, and restaurant knowledge.
Lead, coach, and develop team members and restaurant leaders to deliver excellence and hospitality.
Oversee all aspects of restaurant operations, including sales, profits, facilities, inventory, payroll, and scheduling.
Promote the Portillo’s brand in the local community through word-of-mouth and restaurant events.

Benefits

Discretionary bonus program based on restaurant performance, among other factors.
Annual discretionary stock grant.
Monthly technology reimbursement.
Uniform allowance.
Free shift meals.
Development benefits.
Perks and discounts, including discounts on movie tickets and gym memberships.
Counseling and support resources through the Employee Assistance Program (EAP).
Choice of health insurance from three medical plans, including a PPO.
Two dental plans and a vision plan.
Paid time off.
401(k) with company match.
Healthcare and dependent care Flexible Spending Accounts.
Beef Stock Employee Stock Purchase Plan.
Voluntary benefits, including critical illness coverage and identity theft insurance.