General Manager (04789) - 1353 Easton Ave

Domino's Franchise•Bethlehem, PA

13h

About The Position

Domino’s Pizza is hiring a General Manager to oversee store operations and team members. The manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store appearance and cleanliness; marketing; and profitability. The role requires setting an example, following company policies and procedures, and expecting the same from the crew. On-the-job orientation and training are provided. The position offers advancement opportunities, including progression to franchise ownership or corporate operations. The role also involves general store-team duties as needed: operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. Team members may deliver products and flyers within a designated area. Work includes standing, walking, lifting and carrying supplies, reaching, bending, occasional crouching and climbing, and driving for deliveries. Conditions may include hot and cold work areas, food odors, cornmeal dust, cramped spaces, hot equipment, sharp edges, moving mechanical parts, and adverse weather.

Requirements

Ability to use judgment, perform basic math, and multitask.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers and process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination and ability to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Reliable transportation to and from work.
For delivery duties: valid driver’s license with a safe driving record meeting company standards and access to an insured vehicle that can be used for delivery.
Ability to meet the physical demands of the job, including standing, walking, lifting and carrying supplies up to 50 pounds, reaching, bending, occasional crouching and climbing, and delivery-related driving.

Responsibilities

Oversee all activities during the shift and set an example for the crew.
Manage cost controls, inventory control, cash control, and customer relations.
Handle staffing and paperwork.
Manage food and work to a schedule.
Maintain the store’s image, standards, and cleanliness.
Provide great customer service and ensure attendance and punctuality.
Support marketing and store profitability.
Follow all policies and procedures and expect the same of the crew.
Operate equipment; stock ingredients and supplies; prepare products; process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
When required, deliver products by car to customers and distribute flyers and door hangers.