General Manager(09176)- 45 W. Sauk Trail

Domino's Franchise•South Chicago Heights, IL

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls; staffing; paperwork; food management; customer relations and service; store cleanliness; marketing; attendance and punctuality; adherence to company policies and standards; and profitability. The manager is expected to set an example and ensure the crew follows all policies and procedures. The posting also describes general store-team duties and conditions, including operating equipment, preparing products, processing orders, taking inventory, completing paperwork, and cleaning the facility. On-the-job orientation and training are provided.

Requirements

  • Ability to use judgment, perform basic math, and multitask.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make decisions.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements quickly and accurately, and ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read a map and locate addresses within a designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, stairs, and other delivery sites while carrying products.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to meet the physical demands described, including standing, walking, lifting, carrying, pushing or pulling, climbing, bending, crouching, reaching, and driving.

Responsibilities

  • Oversee all activities and operations during the shift.
  • Manage staffing, paperwork, cost controls, cash control, inventory control, and food management.
  • Work to a schedule and maintain attendance and punctuality.
  • Set an example by following all policies and procedures and expect the same from the crew.
  • Maintain store image, cleanliness, and adherence to standards.
  • Provide great customer service and manage customer relations.
  • Support marketing and store profitability.
  • Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
  • Deliver products and flyers or door hangers when required.
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