General Manager(02872) - 3145 South Ashland Avenue
About The Position
The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store appearance, customer service, attendance, cleanliness, marketing, and profitability. The manager sets an example for the crew and is expected to follow all policies and procedures and ensure the crew does the same. The role also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Orientation and training are provided on the job.
Requirements
- Ability to exercise judgment, perform math, and multitask.
- Ability to comprehend and provide correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, and work alone or with others.
- Ability to work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Transportation to and from work.
Responsibilities
- Oversee all activities and operations during the assigned shift.
- Manage cost controls, inventory control, and cash control.
- Maintain customer relations and provide great customer service.
- Staff the store and complete required paperwork.
- Manage food and work to a schedule.
- Maintain the store's image and adhere to standards.
- Ensure attendance and punctuality.
- Maintain store cleanliness.
- Support marketing and store profitability.
- Set an example by following all policies and procedures and expecting the same from the crew.
- Operate equipment, stock ingredients, and prepare products.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
