General Manager (CL)

The Edge Fitness Clubs•Crystal Lake, IL

About The Position

The General Manager is responsible for the club’s overall operational and financial performance, including profitability, asset management, accounting compliance, member satisfaction, sales, personnel training, and employee development. The role provides managerial oversight across Membership Sales, Front Desk Personnel, Personal Training, Edge Kids, Group Exercise, and Maintenance, and communicates regularly with department heads about departmental performance. The General Manager is expected to understand and model the company’s mission, core values, and culture, lead by example, and hold employees accountable to The Edge’s standards. The role works closely with department heads on hiring club staff. The employer describes a team-oriented, customer-focused fitness-club environment.

Requirements

  • Energy and enthusiasm.
  • Passion for fitness.
  • Ability to work with a sense of urgency.
  • Related health club experience in a leadership role.
  • Excellent verbal and written communication skills.
  • Strong attention to detail.
  • Ability to thrive in a customer-focused environment.
  • Excellent teamwork.

Responsibilities

  • Oversee the club’s operational and financial performance, including profitability, asset management, and accounting compliance.
  • Oversee member satisfaction and sales.
  • Oversee personnel training and employee development.
  • Provide managerial oversight for Membership Sales, Front Desk Personnel, Personal Training, Edge Kids, Group Exercise, and Maintenance.
  • Communicate regularly with department heads about each department’s performance.
  • Model the company’s mission, core values, and culture, and hold employees accountable to The Edge’s standards.
  • Work with department heads on decisions to hire club staff.

Benefits

  • Free gym membership.
  • Tiered medical, dental, and vision benefits for employees and their families.
  • PTO and paid holidays.
  • 401(k) plan.
  • Discounts on personal training, apparel, shake bar, and Edge Kids.
  • Team builders, leadership and development training, and opportunities to advance.
  • Reimbursement for training certifications.
  • Company-paid life insurance ($25,000), long-term disability, and Employee Assistance Program.
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