General Manager - Reading Skyline

Skyline Chili • Reading, OH

7d

About The Position

The General Manager is responsible for directing and administering the restaurant’s overall operations, including financial results, safety and security, hospitality, quality, service, and cleanliness. The role ensures that company policies, standard operating procedures, human resource policies, and strategic directives are followed, and that customers receive prompt, professional service in accordance with company guidelines.

The General Manager selects, trains, directs, develops, and supervises restaurant team members. The role also supports efficient restaurant operations, resolves customer questions and problems, maintains accurate and timely reports and records, suggests operational improvements, fosters good working relationships with restaurant and corporate personnel, and ensures restaurant profitability is in line with company expectations.

Requirements

• 3–5 years of leadership experience in the restaurant industry.

Responsibilities

• Direct and administer the restaurant’s operational efforts, including financial results, safety and security, hospitality, quality, service, and cleanliness.
• Ensure established policies and procedures are followed, including standard operating procedures, human resource policies, and strategic directives.
• Ensure customers are promptly and professionally served according to company guidelines.
• Select, train, direct, develop, and supervise restaurant team members.
• Ensure restaurant services are delivered efficiently and effectively according to company policies and standards.
• Maintain good business relationships with customers and promptly resolve their questions and problems.
• Develop and train restaurant personnel and coordinate their activities.
• Ensure required reports and records are accurate and timely.
• Provide suggestions to improve operational efficiency or effectiveness.
• Maintain good working relationships with restaurant and corporate personnel.
• Ensure restaurant profitability is in line with company expectations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed