Assistant General Manager - Reading Skyline

Skyline Chili • Reading, OH

7d

About The Position

The Assistant General Manager (AGM) assists in directing and administering restaurant operations, with responsibility for financial results, safety and security, hospitality, quality, service, and cleanliness. The AGM helps ensure that company policies, standard operating procedures, human resource policies, and strategic directives are followed, and that guests receive prompt, professional service in accordance with company guidelines.

The role includes assisting with selecting, training, directing, developing, and supervising restaurant Team Members. It also supports efficient delivery of restaurant services, timely resolution of customer questions and problems, accurate and timely reporting, effective coordination and development of restaurant personnel, and profitability in line with company expectations. The AGM provides suggestions to improve operational efficiency or effectiveness and maintains good working relationships with restaurant and corporate personnel.

Requirements

• At least 2 years of leadership experience in the restaurant industry.

Responsibilities

• Assist in directing and administering restaurant operations, including financial results, safety and security, hospitality, quality, service, and cleanliness.
• Ensure established policies and procedures are followed, including standard operating procedures, human resource policies, and strategic directives.
• Ensure guests are promptly and professionally served according to company guidelines.
• Assist in selecting, training, directing, developing, and supervising restaurant Team Members.
• Support efficient and effective delivery of restaurant services in accordance with company policies and standards.
• Maintain good business relationships with customers and promptly resolve their questions and problems.
• Develop and train restaurant personnel and coordinate their activities.
• Ensure required reports and records are accurate and timely.
• Provide suggestions for improving operational efficiency or effectiveness.
• Maintain good working relationships with restaurant and corporate personnel.
• Ensure restaurant profitability is in line with company expectations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed