General Manager(06953) - 1151 Hwy 377
About The Position
The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The manager is expected to set an example, follow all company policies and procedures, and ensure the crew does the same while maintaining store standards and delivering great customer service. The position includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The role requires communicating with customers and coworkers, handling transactions, and using a computer keyboard or touch screen to enter orders. The work may involve exposure to varying weather, food odors, cornmeal dust, cramped areas, hot surfaces, sharp edges, and moving mechanical parts. Physical activities include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and frequent hand use. Delivery-specific duties described in the posting include delivering products by car to customers, distributing flyers and door hangers, and navigating delivery locations and stairs. Delivery requires a valid driver's license and access to an insured vehicle.
Requirements
- Ability to exercise judgment, perform math, and multitask.
- Ability to follow all policies and procedures and expect the same from the crew.
- Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers.
- Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the listed physical activities, including lifting deliveries weighing up to 50 pounds and carrying supplies.
- For delivery duties: valid driver's license with a safe driving record meeting company standards; access to an insured vehicle; navigational skills to read maps and locate addresses; and ability to navigate adverse terrain and delivery sites.
Responsibilities
- Oversee everything that happens during a shift and set an example for the crew.
- Manage staffing, paperwork, cost controls, cash control, inventory control, and food management.
- Maintain customer relations and provide great customer service.
- Work to a schedule and maintain attendance and punctuality.
- Maintain the store's image, cleanliness, and adherence to standards and procedures.
- Support marketing and store profitability.
- Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete paperwork, and clean equipment and the facility.
- Where delivery duties apply, deliver products by car to customers and distribute flyers and door hangers.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
