General Manager I - 1135

Team Car Care Dba Jiffy Lube•Saint Paul, MN

2d•$48,000 - $56,000•Onsite

About The Position

The General Manager leads and trains store teammates and oversees store operations to ensure the location runs smoothly and efficiently. The role includes supervising computer-based and on-the-job training, enforcing attendance, safety, and uniform policies, and attending or conducting store safety and policy meetings. The General Manager provides guest service, manages inventory and financial performance, oversees staffing and teammate performance, maintains store facilities and equipment, and leads safety, security, and environmental compliance. The position may also involve opening and closing the store, completing paperwork, maintaining cash controls, coordinating with Loss Prevention, and assisting at other locations as directed.

Requirements

Strong work ethic and the ability to work independently to produce results with limited influence from others.
Diligence in completing tasks and personal characteristics including responsibility, dependability, conscientiousness, communication, and teamwork.
Ability to review, analyze, and interpret information, identify problems, and make decisions.
Ability to read, understand, and follow procedures and guidelines.
Commitment to following established safety policies and procedures.
Ability to work weekends and some holidays, depending on location and store operating schedule.

Responsibilities

Provide prompt, courteous guest service; answer questions and investigate and resolve guest problems and complaints.
Maintain inventory control and understand cost of goods, turn ratios, ordering, and receiving products.
Manage budgeting, sales forecasts, and profit-and-loss performance; understand factors affecting sales and profit.
Maintain or direct maintenance of the building, equipment, and grounds, including listed store systems and equipment.
Troubleshoot and coordinate ongoing maintenance of the point-of-sale system.
Supervise and train teammates, including scheduling, coaching, performance management, and appraisals.
Hold teammates accountable and use appropriate performance-management techniques when needed.
Arrange employment advertising, interview candidates, and select teammates.
Monitor staffing and adjust staffing levels to maintain labor control.
Conduct Teammate Orientation meetings when needed.
Provide safety, security, and environmental leadership, including knowledge of applicable procedures, policies, plans, and OSHA and EPA resources and compliance.
Give swift and accurate directions when teammates or guests are injured, and report incidents within 24 hours.
Open and close the store as necessary.
Complete daily, weekly, and monthly paperwork and ship or store paperwork as necessary.
Maintain and enforce proper cash controls.
Partner with Loss Prevention to ensure policy compliance, promote honesty and integrity, report theft or cash shortages over $10, and promptly report burglaries or robberies after contacting emergency services and the District or Market Manager.
Assist at other locations as directed.
Set clear team expectations, delegate effectively, promote the Respect in the Workplace policy, and maintain an Open-Door policy.
Communicate regularly with team members and follow up on issues in a timely manner.
Conduct staff meetings and address unacceptable performance with appropriate discipline.
Meet company goals and provide direction and set an example of attitude, professionalism, and work ethic.