General Manager I

CAMPBELL OIL COMPANY INC•Jacksonville, NC

8d•Onsite

About The Position

The General Manager oversees the overall operations of a Minuteman Convenience store. This salaried role manages a complex, high-performance, high-volume location with annual inside sales exceeding $900,000. The manager drives sales, ensures excellent customer service, manages the store team, and works toward business targets while creating a positive and productive work environment, maintaining the store’s visual appeal, and upholding company standards. The ideal candidate has strong leadership skills, a customer-focused mindset, and a passion for delivering exceptional retail experiences. The company describes itself as a family-led organization focused on improving the lives of customers, team members, and the communities it serves. A detailed job description will be available when employment begins.

Requirements

Must have a people-first mentality and provide “Fast Friendly Service with a Smile.”
Bachelor’s degree in Business Administration, Retail Management, or a related field; relevant work experience may be considered instead of a degree.
Proven experience as a Store Manager, Retail Manager, or in a similar retail leadership role.
Strong leadership skills and ability to inspire, motivate, and develop a diverse team.
Excellent interpersonal and communication skills for engaging with customers, employees, and stakeholders.
Demonstrated ability to drive sales growth and achieve business targets.
Sound business acumen and understanding of retail operations, inventory management, and visual merchandising.
Proficiency with computer systems, point-of-sale (POS) software, and other retail-related tools.
Knowledge of labor laws, regulations, and compliance requirements.
Ability to work in a fast-paced environment and handle multiple responsibilities effectively.
Flexibility to work evenings, weekends, and holidays as required.
Ability to frequently stand, walk, sit, lift up to 30 pounds, verbally communicate, hear, and use hands to prepare orders or display inventory; occasional use of material-handling equipment and a mop/bucket system may be required.

Responsibilities

Develop and execute strategies to drive sales growth, achieve revenue targets, and maximize profitability.
Train and motivate the store team to provide exceptional customer service and build lasting customer relationships.
Recruit, hire, train, and develop store team members, including sales associates, cashiers, and support staff.
Provide ongoing coaching, feedback, and performance evaluations.
Oversee inventory management, including ordering, receiving, and maintaining accurate stock levels.
Implement visual merchandising strategies, optimize product placement, and maintain appealing displays.
Analyze sales data and key performance indicators, address sales trends, identify opportunities, and minimize risks.
Control operational costs, including labor expenses, supplies, and other expenditures, to meet budget goals.
Ensure compliance with company policies, procedures, and safety regulations.
Maintain store cleanliness, organization, and visual standards.
Build positive customer relationships, address concerns, resolve issues, and seek opportunities for improvement.
Monitor industry trends, the competitive landscape, and consumer preferences to implement strategies and drive innovation.
Prepare and analyze financial reports, including sales figures, expenses, and profit margins, to support decisions and improve performance.
Collaborate with departments such as marketing and purchasing to align strategies, implement promotions, and support business objectives.