General Manager I

CEVA Supply Chain•Logan, NJ

10d

About The Position

The General Manager I is responsible for facility operations at small, less complex locations, typically with 75 or fewer full-time employees. The role works with operations, quality, and inventory control managers and supervisors to monitor and improve operational performance, safety, security, productivity, cost control, customer service, and continuous improvement. The General Manager is the primary point of contact between the customer and the Company and has management authority and oversight for all contractual tasks. The position identifies and reviews contract revisions in accordance with internal policy and requires independent judgment and discretion. It is also responsible for compliance relating to product safety, quality, legality, and integrity. The position manages exempt direct reports and oversees hiring, coaching, skills development, recognition, labor planning, productivity, performance management, and disciplinary actions. It prepares and communicates operational goals and standard operating procedures; manages facility profit and loss, forecasts, and annual budgets; monitors space utilization; and develops staff to meet objectives. The role oversees recruitment and new-hire processes, facility performance metrics, operational reporting, equipment preventive maintenance, safety programs, and building and grounds maintenance. It also monitors purchasing, audits compliance with purchasing guidelines, approves purchases, and develops cost-saving programs. The facility must be maintained to applicable industry regulatory specifications. The role requires a bachelor's degree in a related field and relevant experience, or a high school diploma or GED with additional relevant experience in lieu of a degree. Specific qualifications include logistics, operations, or supply chain experience and managerial leadership experience, with a military-rank alternative specified in the posting. Quarterly travel is required. The role includes physical tasks in a warehouse environment, including the ability to lift or carry items up to 50 pounds.

Requirements

Bachelor's degree in a related field and 5 years of relevant experience; alternatively, a high school diploma or GED and 7 years of relevant experience.
Basic analytical and human relations skills.
Strong presentation, planning, and organizational skills.
Proficiency in Microsoft Office applications.
Excellent interpersonal, collaboration, written communication, and verbal communication skills.
Ability to write reports, business correspondence, and procedure manuals.
Ability to present information effectively and respond to questions from internal and external customers.
Ability to solve practical problems involving concrete variables and limited standardization.
Basic understanding of, and willingness to learn and adopt, professional and industry standards.
Customer-service orientation and ability to work as a strong team player and collaborator.
Relevant experience in logistics, operations, or supply chain management, with at least 5 years and at least 3 years in a managerial leadership role when holding a bachelor's degree; alternatively, a high school diploma or GED, 7 years of relevant experience, and at least 4 years in a managerial leadership role.
Alternatively, military rank at E8–E9 or O3–O5.
Strong understanding of logistics and distribution processes and applicable industry regulatory requirements.
Management experience, preferably in a large, high-volume logistics environment, with responsibility for Warehouse Management System (WMS), Quality Driven Management (QDM), Labor Management System (LMS), profit and loss, and talent management of managers.
Experience overseeing warehouse or distribution safety programs and ensuring compliance with OSHA regulations and industry best practices.
Ability to interact effectively at multiple levels in support of customer relationships.
Self-confidence in client relationships and strong relationship-building skills.
Ability to present information and respond to questions from groups of managers, clients, teammates, customers, and the public.
Track record of mentoring and developing direct reports and subordinates.
Ability to follow policies and procedures; read, write, and interpret information; and perform basic arithmetic.
Ability to use hands to finger, handle, or feel; sit, walk, or stand for the duration of the shift; and perform physical tasks with a full range of motion throughout a warehouse environment.
Visual acuity sufficient to perform essential job functions.
Ability to lift and carry items up to 50 pounds.
Quarterly travel required.

Nice To Haves

Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or a related field.
Experience implementing continuous improvement programs.
Experience managing full profit-and-loss financials.
Technical competency in Six Sigma skills, including Lean, Kaizen/Work-out, process management, change management, and advanced statistical analysis.

Responsibilities

Manage exempt direct reports, including hiring, coaching, skills development, recognition and rewards, labor planning and forecasting, productivity, performance management, and disciplinary actions up to and including termination.
Prepare, maintain, and communicate operational goals and company standard operating procedures.
Manage facility fiscal performance, including profit and loss, forecasting, and yearly budget preparation.
Monitor facility space utilization and layout, maximize usage, and make recommendations.
Manage, coach, mentor, and develop staff to achieve prescribed objectives.
Oversee recruitment and new-hire processes and foster the Company culture within the facility.
Monitor facility and departmental performance metrics to ensure they are met on time and cost-effectively.
Ensure accurate and timely preparation of operational reports and records.
Develop, implement, and direct equipment preventive maintenance, safety, and facility building and grounds maintenance programs.
Identify and review contract revisions and follow internal policy when making revisions.
Monitor facility purchasing, including auditing, guideline compliance, and approval, and create programs to maximize cost savings for the Company and customers.
Ensure the facility is maintained to industry regulatory specifications when required.
Serve as the primary point of contact between the customer and the Company and oversee contractual tasks.
Maintain compliance with product safety, quality, legality, and integrity requirements.
Perform other duties as required.

Benefits

Competitive wages based on location and experience, paid bi-weekly.
401(k) plan with company match after 1 year.
Tuition reimbursement program.
Holiday pay and accrued paid time off programs, including Vacation and PTO.
Medical, dental, vision, and voluntary benefits available on day one.
Basic life insurance.
Basic AD&D coverage.
Supplemental life and supplemental AD&D coverage.
Short-term and long-term disability coverage for full-time employees after 180 days of service.
Paid parental leave for moms and dads.
Paid bereavement leave.
Paid jury duty.