General Manager I

CAMPBELL OIL COMPANY INC•Hubert, NC

About The Position

The General Manager oversees the overall operations of a Minuteman Convenience store. This salaried role is responsible for driving sales, delivering excellent customer service, managing the store team, and achieving business targets at a complex, high-performance, high-volume location with annual inside sales exceeding $900,000. The General Manager creates a positive and productive work environment, maintains the store’s visual appeal, and upholds company standards. A detailed job description will be provided when employment begins.

Requirements

People-first mentality and commitment to “Fast Friendly Service with a Smile.”
Bachelor’s degree in Business Administration, Retail Management, or a related field; relevant work experience may substitute for a degree.
Proven experience as a Store Manager, Retail Manager, or in a similar retail leadership role.
Strong leadership skills and ability to inspire, motivate, and develop a diverse team.
Excellent interpersonal and communication skills for engaging with customers, employees, and stakeholders.
Demonstrated ability to grow sales and achieve business targets.
Business acumen and understanding of retail operations, inventory management, and visual merchandising.
Proficiency with computer systems, point-of-sale (POS) software, and other retail-related tools.
Knowledge of labor laws, regulations, and compliance requirements.
Ability to work in a fast-paced environment and manage multiple responsibilities effectively.
Flexibility to work evenings, weekends, and holidays as required.
Ability to frequently stand, verbally communicate, hear, and use hands to prepare orders or display inventory; regularly talk and hear; frequently stand, walk, sit, and lift up to 30 pounds; and occasionally use material-handling equipment and a mop/bucket system.

Responsibilities

Develop and execute strategies to drive sales growth, achieve revenue targets, and maximize profitability.
Train and motivate the store team to provide exceptional customer service and build lasting customer relationships.
Recruit, hire, train, and develop store employees, including sales associates, cashiers, and support staff.
Coach employees, provide feedback, and conduct performance evaluations to support performance and professional growth.
Oversee inventory ordering, receiving, and stock accuracy to meet customer demand.
Implement visual merchandising strategies, optimize product placement, and maintain appealing displays.
Analyze sales data and key performance indicators, respond to sales trends, identify opportunities, and minimize risks.
Control labor, supply, and other operating costs to meet budget goals.
Ensure compliance with company policies, procedures, and safety regulations.
Maintain store cleanliness, organization, and visual standards.
Build positive customer relationships, address concerns, resolve issues, and identify opportunities for improvement.
Monitor industry trends, competition, and consumer preferences to develop effective strategies and encourage innovation.
Prepare and analyze financial reports, including sales, expenses, and profit margins, to guide decisions and improve performance.
Collaborate with departments such as marketing and purchasing to align strategies, implement promotions, and support business objectives.