General Manager I
About The Position
The General Manager oversees the overall operations of a Minuteman Convenience store, a complex, high-performance, high-volume location with annual inside sales exceeding $900,000. This salaried role is responsible for driving sales, delivering excellent customer service, managing the store team, and achieving business targets. The General Manager creates a positive and productive work environment, maintains the store’s visual appeal, and upholds company standards. The position calls for a people-first, customer-focused leader with a passion for strong retail experiences. A detailed job description will be available upon employment.
Requirements
- Bachelor’s degree in Business Administration, Retail Management, or a related field; relevant work experience may be considered instead of a degree.
- Proven experience as a Store Manager, Retail Manager, or in a similar retail leadership role.
- Strong leadership skills and the ability to inspire, motivate, and develop a diverse team.
- Excellent interpersonal and communication skills for engaging with customers, employees, and stakeholders.
- Demonstrated ability to drive sales growth and achieve business targets.
- Sound understanding of retail operations, inventory management, and visual merchandising.
- Proficiency with computer systems, point-of-sale (POS) software, and other retail-related tools.
- Knowledge of labor laws, regulations, and compliance requirements.
- Ability to work in a fast-paced environment and handle multiple responsibilities effectively.
- Flexibility to work evenings, weekends, and holidays as required.
- People-first mentality and commitment to fast, friendly service.
Responsibilities
- Develop and execute strategies to grow sales, achieve revenue targets, and maximize profitability.
- Train and motivate the store team to provide exceptional customer service and build lasting customer relationships.
- Recruit, hire, train, and develop store employees, including sales associates, cashiers, and support staff.
- Coach employees, provide feedback, and conduct performance evaluations to support performance and professional growth.
- Oversee inventory ordering, receiving, and stock levels.
- Implement visual merchandising strategies and maintain appealing product displays.
- Analyze sales data and key performance indicators, respond to trends, identify opportunities, and minimize risks.
- Control labor, supply, and other operational costs to meet budget goals.
- Ensure compliance with company policies, procedures, and safety regulations.
- Maintain store cleanliness, organization, and visual standards.
- Build positive customer relationships, address concerns, resolve issues, and identify opportunities for improvement.
- Monitor industry trends, competitors, and consumer preferences to develop strategies and innovation.
- Prepare and analyze financial reports, including sales, expenses, and profit margins, to inform decisions and improve performance.
- Collaborate with departments such as marketing and purchasing to align strategies, implement promotions, and support business objectives.
Benefits
- Benefits to fit your needs
- Competitive total compensation plans
- Paid time off in your first year
- Paid gym memberships
- Monthly team-building exercises
- Everyday Pay if needed
- Flexible schedules to attend family events
- Professional training
- Advancement opportunities
- Leadership training
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What This Job Offers
Job Type
Full-time
Career Level
Manager
