General Manager (Proper Brands)

Vireo Health • Bridgeton, MO

9d • Onsite

About The Position

Proper Brands is seeking a General Manager to oversee daily operations at its Proper Cannabis Bridgeton dispensary in Bridgeton, Missouri. The role leads and develops the store team, delivers a superior customer experience, and ensures the dispensary meets its financial, inventory, and regulatory goals. The General Manager collaborates with the Regional General Manager to set and achieve financial and operational goals, maintains dispensary systems, and ensures compliance with company procedures and state regulations.

Requirements

• At least 5 years of management experience in retail, hospitality, or healthcare environments.
• Proven ability to lead teams and drive operational success in a fast-paced setting.
• Strong organizational, communication, and problem-solving skills.
• Experience with POS systems, cash management, and compliance protocols.
• Comprehensive knowledge of cannabis products, administration methods, and industry regulations.
• Must be at least 21 years old and possess or obtain a valid state cannabis agent ID.
• High school diploma or GED.
• Ability to reach, bend, stoop, sit, stand, and carry and lift up to 30 lbs for extended periods in an environmentally controlled retail store.
• Ability to travel up to 10% of the time.

Nice To Haves

• Bachelor’s degree in business or a related field.
• At least 2 years of cannabis retail experience.
• Familiarity with local and state cannabis laws.
• Valid driver’s license with a clean driving record.

Responsibilities

• Oversee daily dispensary operations, including opening and closing procedures, security, and inventory accuracy.
• Ensure compliance with best practices, policies, and procedures, and lead the team through state inspections without violations.
• Collaborate with the Regional General Manager to establish and achieve financial and operational goals.
• Maintain and troubleshoot POS, inventory, and security systems.
• Lead recruitment, hiring, training, performance reviews, and staff scheduling to optimize efficiency and compliance.
• Facilitate team meetings and daily High-Impact Touchbase (HIT) sessions to align staff on goals and updates.
• Deliver a superior customer experience; train staff on product recommendations and customer engagement; and resolve complaints promptly and professionally.
• Monitor and report on sales metrics, compliance, and inventory levels.
• Implement inventory controls, including regular audits and reconciliations.
• Oversee cash-handling procedures and maintain accurate financial records.

Benefits

• Medical, dental, and vision benefits.
• Generous employee discount.
• Paid parental leave.
• 401(k) options.
• Monthly bonus incentive eligibility contingent on meeting or exceeding predefined monthly goals and KPIs.
• Paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED