General Manager

Capstone Logistics•St Louis, MO

11d•Onsite

About The Position

Capstone is seeking a General Manager to lead the daily operations of a full-service third-party logistics distribution warehouse that provides unloading services for a client. The role has direct oversight of the warehouse crew and inbound, receiving, selection, product rotation, outbound, inventory control, and customer service operations. Safety and efficiency are priorities, and the General Manager is responsible for meeting customer expectations and ensuring coverage across all shifts at a 24/7 operation. The standard schedule is Monday through Friday on first shift, but the General Manager must be prepared to work and support any shift as business requires, including weekends and holidays. Compensation is a $110,000 base salary with additional bonus potential.

Requirements

At least 3 years of management and leadership experience in an industrial setting; the posting also specifies 3+ years of increasing management responsibility in distribution or transportation.
Warehousing, logistics, supply chain, or third-party experience required.
Bilingual speaking ability required.
A BS/BA degree or work-related experience.
Ability to train, coach, and mentor warehouse associates.
Strong organization and prioritization skills, with the ability to perform multiple tasks simultaneously.
Ability to make decisions, solve problems, prioritize assignments, and direct a workforce in a changing warehouse environment.
Ability to manage budgets, read and interpret P&L statements, and prepare related management reports.
Intermediate PC skills, including Excel, Word, Outlook, and PowerPoint.
Aptitude for estimating rates and performing mental addition and subtraction while multitasking.
Flexibility with shift start times and workdays, including weekends and holidays.
Excellent interpersonal communication, leadership, and customer service skills.
Proven track record supervising warehouse employees, including hiring, training, and termination.
Proven experience providing high levels of customer service to internal and external customers.
Ability to walk and stand for extended periods.
Ability to lift up to 75 pounds.

Responsibilities

Run the site with safety and efficiency as priorities.
Oversee inbound, receiving, selection, product rotation, outbound, inventory control, and customer service operations.
Create daily work logs and transmit them to corporate.
Audit daily labor and billing reports.
Ensure customer needs are met daily; document and resolve customer service and associate issues.
Ensure associates follow company policies and work rules, including safety rules.
Hold weekly safety meetings and ensure associate participation.
Assist with site and departmental budget management.
Schedule associate shifts based on customer requirements.
Interview, hire, and train new associates.
Supervise timely and accurate data entry for all services performed.
Complete daily closeout, including cash balancing, data upload, and payroll record administration according to policies and standard operating procedures.
Ensure coverage across all shifts and work or support shifts as needed.